Osticket projectemplois
I have a project about moving data from osTicket to Vtiger 8.0 Open Source. Ideal Freelancer Profile: Extensive experience in handling data migration projects, particularly with osTicket and Vtiger 8.0 platforms. Solid grasp of the architecture and data models of both systems to ensure a seamless transition. Proficient in database management and scripting for effective data mapping and transfer. Proven track record of maintaining field relationships' integrity during migration. Project Requirement: Priority on migrating support ticket information from osTicket to Vtiger 8.0, ensuring accurate mapping and transfer of fields. Project Goals: Ensure flawless data migration, particularly of ticket information, preserving data integrity and fi...
complete setup and provisioning of ubuntu 20.04 with whm, dns zone configuration, osticket migration, domain change and upgrade.
We need an expert in OS Ticket (hosted on hostgator) to assist with some database entries/creation of tickets that we are missing. Simple instructions how to import new data to create missing tickets. This is a 10 minute task. We are NOT asking for any input - just instructions and making sure instructions work in our setup of OS ticket. Version: osTicket (v1.18)
Project Description: Osticket Mods I am looking for a freelancer who can help me with modifying my Osticket system. The specific modifications I need include: - . 1) have address field actualy launch maping software if clicked 2) need away for customers to upload a pdf ticket and have it scanned and open a ticket in my osticket system 3) make dash panel be able to change colors by status for quick glancing 4) have agent page allow picture uploads so i can save copies of ids and w9's 5) upgrade osticket 6) make open tickets page be able to display what ever fields i select 7) make search field search customer ticket# 8) make reports area so i can select any field to be exported to excel 9) make edit option have option to duplicate ticket but w...
We want to use the open source CRM osTicket. But it is missing a couple features we need. We are looking for a developer to add them. Deadline: 4 days Budget: $70
We want to use the open source CRM osTicket. But it is missing a couple features we need. We are looking for a developer to add them. Deadline: 4 days Budget: $70
OsTicket Installation and Configuration I am looking for a freelancer who can help me with the installation and configuration of OsTicket on my Linux server. I need someone who has experience working with Linux operating systems and is familiar with OsTicket. Requirements: - Experience with installing and configuring OsTicket on Linux servers - Knowledge of Linux operating systems - Ability to customize and enhance the ticketing system in OsTicket - Familiarity with ticketing system enhancements - Strong problem-solving skills Specific Modules or Features: - I am looking to add ticketing system enhancements to my OsTicket system. This includes improving the ticketing process, streamlining workflows, and enhancing the overall user experience. - I...
We want to use the open source CRM osTicket. But it is missing a couple features we need. We are looking for a developer to add them. Deadline: 4 days Budget: $70
We want to use the open source CRM osTicket. But it is missing a couple features we need. We are looking for a developer to add them. Deadline: 4 days Budget: $70
Project Description: Osticket Mods I am looking for a freelancer who can help me with modifying my Osticket system. The specific modifications I need include: - . 1) have address field actualy launch maping software if clicked 2) need away for customers to upload a pdf ticket and have it scanned and open a ticket in my osticket system 3) make dash panel be able to change colors by status for quick glancing 4) have agent page allow picture uploads so i can save copies of ids and w9's 5) upgrade osticket 6) make open tickets page beable to display what ever fields i select
I am looking to create reports for my osticket 1.18 system. Specifically, I need reports related to customer satisfaction. Whether these reports are automated or manually requested doesn't matter for now. As for the frequency of the updated reports, this is something that can be discussed if you have a preference for it.
There are many things to be fixed on my website. It's ticketing system. Used osticket open source, Added many tabs in homepage and some issues need to be fixed. My former dev created a git repo, so you can download the source and work on git repo. Please take a look the requirement. Requirements: 1.1~22.1 Most of them are fixed by my developer,. Will be provided more details in Private Chat. Thanks. Can start immediately, and need to complete less than 5 days.
...Azure OpenAI with my osticket support ticket system. Specifically, I want to integrate auto-reply suggestions into the system. I have no preference as to which programming language is used for this project. I anticipate that the project should take 1-2 weeks to complete. I am looking for a reliable freelancer with expertise in Azure, OpenAI, MySql and osticket support ticket systems, who can deliver a reliable and effective solution in the allocated timeline. Qualified candidates should be comfortable working independently, as well as be able to communicate progress regularly. In addition, a proven track record of similar projects is preferred. What we have - We use an osTicket Support Ticket System. - Our team answers 70-100 support tickets per da...
I'm looking for a freelancer to help me integrate SMS and WhatsApp with OSTicket. I'm using 'Other' platform for my integration and need both sending and receiving of messages. I'm looking for someone who can complete this project within 1-2 weeks. The freelancer should have extensive experience with the OSTicket platform as well as either Twilio, Nexmo or any other platform used for SMS and WhatsApp integration. The freelancer should also be familiar with the functionalities required, so they can configure the integration accordingly. The freelancer should have experience integrating third-party applications with OSTicket and should demonstrate an ability to integrate the specified platform quickly and effectively. I'm looking...
I am looking for an expert PHP developer to enhance the osTicket tool module with new features. Specific requirements include: - Implementing new features to enhance the functionality of the osTicket tool module - Collaborating with the client to brainstorm and propose ideas for the enhancements - Ensuring the new features are seamlessly integrated into the existing system - Conducting thorough testing to identify and fix any bugs or issues that may arise Ideal skills and experience for this job: - Expert-level proficiency in PHP development - Strong knowledge of osTicket tool module and its functionalities - Experience in UI/UX design and implementation - Ability to think creatively and propose innovative ideas for enhancing the module for Reports - Attention to ...
I am looking for a freelancer who can help me update and upgrade my osTicket installation on HostGator. The project requires the following skills and experience: - Experience with osTicket, specifically with version 1.10.x. - Knowledge of HostGator hosting platform and checking fisrt to see if hostgator meets requirements to upgrade - Ability to perform the update/upgrade and create a backup of the current osTicket installation and restore if upgrade does not work - Familiarity with the process of updating and upgrading osTicket. - Attention to detail to ensure a smooth and error-free update/upgrade. - ticketing system needs to continue to send and receive emails - ticket history cannot be lost The scope of the project does not include any additi...
...experience with OAuth2 authentication, IMAP and be familiar with Laravel. We already have a CRON job that pulls emails from other Email accounts using IMAP and save that data to a database but it doesn't work for Office365 because of Microsoft changes. This functionality is similar to what's in oSTicket (). Need this done urgently. Information for establishing connectivity. Email account: * **************************** Redirect URI: * Callback Endpoint Client Id: * ********************* Client Secret: •••••••••••••••••••••••••••••••••••••••• Authorization Endpoint:...
I am looking to install OSticket on a cloud server. I've decided to use Ionos running plesk for this project, and I will not require any additional setup than just setting up OSticket. I also have an existing domain that I'll be using for this project, so no domain setup will be needed.
I am looking to create an open ticket system using osTicket and WhatsApp. Specifically, I want to be able to send notifications to users via WhatsApp, and have an automatic response sent back by osTicket with relevant information. The notifications can be tailored to whatever the user requires and should include offer, notification and information messages. Messages sent to the user will be done through WhatsApp and responses will be sent back automatically. Ultimately, the goal of this project is to allow efficient, direct communication between myself and my users. Having a system which runs from WhatsApp, and is automated as needed, will help streamline the process. Any messages sent, received and processed should also be stored in a database for referral.
I am looking for an experienced freelancer to customize my open source ticketing system, Osticket. I need customizations to the existing workflow, theme changes, integrations and ticket workflows. Specifically, I need customizations via plugin, and a number of integrations including API. I have a clear idea of what I am looking for and I am keen to collaborate with the right person to implement the modifications I need. The successful freelancer should have extensive experience in this area and be able to work within the parameters of the existing code
We have used osticket for 10+ years and are happy with it. We have just implemented the create-ticket API to create tickets from Powerapps (former Microsoft Flow) in our Ticket system osticket. That is working. What we need is an API extension (running on the Osticket server) that returns the list of tickets according to conditions in the URL of the API call (e.g. status=1, createdafter='20230401',ticketNr=123456). The data will be returned in json format. We have 6 custom fields that also need to be exported (ideally the solution should export all current and any future custom fields). The API should test the standard Osticket X-API-Key for authentication. The programmer is required to have good experience with the Osticket ticketing system. ...
Seeking coder who experience with LiveHelperChat to fix / update LHC code for following 1. Agora Voice & Video Call integrated but it is not working now after moving host. To fix / update the code on this. 2. FAQ Content Selection integrated with Dialogflow not responding. 3. To integrate with OSTicket - Bidder to present past works related to LHC to be shortlisted for full spec.
I have OS ticket installed on shared hosting. Where there are 3-4 departments and 2-3 teams. In the teams i have 5-6 agents. Need help in configuration 1- Ticket Assignment - The new ticket should assign to Agents sequentially in a specific team. (Optionally) if we can configure in this way so only logged in user will be assigned ticket. 2- Set Ticket SLA to 30 Mins , so if any ticket is not resolved within 30 mins it should marked over due. 3- Email - Configure Alerts but it should not overuse email limits of hosting.
need to upgrade osticket. need to make sure we do a proper backup before we begin and that we can restore from if needed. I prefer to work by phone or teams so i would need you to speak English. is this something you can tackle?
Needing customization to osTicket. This will not be a plugin, but a customization. Need to have experience in osTicket modifications (not just familiarity). Please explain your experience in your response. If you do not explain your experience, we will disregard your communication immediately.
Please only bid if you have experience with Osticket. We currently run OSTicket as our email management system. We are looking for someone who has experience working with OSTicket to upgrade us from the version we are on now v.1.15.8 .... v.1.17.2. We have tried this ourselves multiple times and we can't get it to work. We need someone who has experience specifically with OSTicket and also with Cpanel, MySQL and PHP. We can give you Cpanel access, osticket access and FTP access. We do not however have command line access.
Following are the requirements for this project: 1. Applicant should have good knowledge of OS Ticket or any other good Opensource ticketing tool which can replace OS ticket. 2. Application will be able to customize OS ticket tool or equivalent tool 3. Single Sign on from master application 4. Dynamic User / Role creations 5. API's to Post tickets and change status of tickets 6. End to end integration with Master application In case candidate can suggest a better open source ticketing tool which can easily integrate with the master application we are open for that also. Proposed Architecture attached. Only people who has end to end understanding related to API's and integration of OS ticket should apply, this is not for installation of OS ticket. Job Description: We a...
configure osticket for single sign on with azure AD on my local server
Customization of the below points OSTicket system latest version 1- Start & Stop Web Timer for Tickets & Tasks 2- Report to show TAT per help topic and per Agent 3- Export all Data into Timesheet with Employee Utilization Rate on 9 hours per day 4- Add Start Date for Tasks Prior to Due Date field (Two Email trigger: first when the task is created and second on the task start Date) 5- Remove Password for Users (To be able to login using email or User ID Only) 6- To be compatible with the themes of
want to make the email in contact information form as an optional
Hi, I am geting an mysql error in Osticket software. This is the reference issue, need someone to implement it.
osTicket is open source free ticketing support tool. To get the support easy and simple, we allow that any new user can send a email directly to the support, and a ticket is created. We do not want to force the user to create an account first to them send an email to the support. However this will also generate support ticket to spam emails. We are looking for a plugin that every new user that send an email to the support, before a ticket is created on osTicket, an confirmation email is sent to the new user. This email will have a link where the user have to click and open a web page where wil have a google recaptcha. Once is confirmed that is a real user than the ticket is created (unless the email account is on the backlist from osTicket). The logic of the system ...
...questions at the bottom. I have created some features in Os Ticket () 5 years ago in version v1.8 I want to find freelancer that has already experience with osticket in order to rewrite them in the last version. From 15 features, 4 were already done with modules*. Also Backup & Archive feature need to be created. *MODULE DESCRIPTION All the code should exist in the plugin and only via "Plugin Installation" that should be placed on the right spot inside the core. In case of uninstalling the plugin, it removes the desired code. Additionally, in case of some changes need to alter the display of OsTicket we use javascript file that is injected and controls the Dom elements. What past projects or jobs have you done with Os Ticket? Describe customizations please...
PHP expert required to create dashboard from database from existing mysql database. Database is of osTicket Need dashboard as per: - Agent Wise Dashboard - Ticket Status wise Dashboard - Client wise Dashboard
Please answer to questions I have created some features in Os Ticket () 5 years ago in version v1.8 I want to find freelancer that has already experience with osticket in order to rewrite them in the last version. From 15 features, 4 were already done with modules*. Also Backup & Archive feature need to be created. *MODULE DESCRIPTION All the code should exist in the plugin and only via "Plugin Installation" that should be placed on the right spot inside the core. In case of uninstalling the plugin, it removes the desired code. Additionally, in case of some changes need to alter the display of OsTicket we use javascript file that is injected and controls the Dom elements. What past projects or jobs have you done with Os Ticket? Describe customizations please!...
I have created some features in Os Ticket () 5 years ago in version v1.8 I want to find freelancer that has already experience with osticket in order to rewrite them in the last version. From 15 features, 4 were already done with modules*. Also Backup & Archive feature need to be created. *MODULE DESCRIPTION All the code should exist in the plugin and only via "Plugin Installation" that should be placed on the right spot inside the core. In case of uninstalling the plugin, it removes the desired code. Additionally, in case of some changes need to alter the display of OsTicket we use javascript file that is injected and controls the Dom elements. What past projects or jobs have you done with Os Ticket? Have you ever used modules like the one attached?
We're looking for an OSTicket developer to introduce a small change in how tickets are responded to in the system. It's a very small piece of work that shouldn't take more than a day to complete. Here's the problem: When we respond to a support ticket we want a certain piece of text "Ref:MSGxxxxxx" from the original message to be included automatically as the first line in the reply sent by us. If you can do this, then please get in touch.
We have an Open Source software system called osTicket loaded on our servers and would like to add some enhancements to it. We would also like to integrate it with our RingCentral phone system which has an API. We are looking to hire someone to build these enhancements.
Quiero generar etiquetas desde la entrada a ticket () y que se pueda imprimir en una impresora dymo label update in english: I have osticket , : The requirement is that when we create a ticket we can print a label on a dymo label printer similar to the one attached file att
I am looking for a programmer to help me develop a php script to allow me to import TICKETS with custom fields, from CSV files to an OS TICKET Installation (1.16.3 ) . It could be developed using the osticket api explained here or other methods if you prefer. Please in your bid let mw know if you will choose the API method or another one. I will only consider bids that mention this. The API shows that attached files can be imported. I dont need to import files, only text , and date fields. Features needed: 1- Login : form with username / password to login (Only one username is needed. I will need instructions on how the change this username and password) 2- After login show:
I need to make some updates to the osTiket installation already installed on the server. This includes adding menu items, making changes to some CSS, and fixing mobile-responsive pages. You need to be experienced with PHP, CSS, and SQL. I need you to be able to start immediately.
We use osTicket for our support tickets, but we would like to have it integrated with our ZOHO CRM so we won't have to replicate the ticket there. This is what we need to integrate: - When a new ticket comes in, it should go to our ZOHO CRM and create a ticket associated to the Lead, Account or Contact that has the same email address associated to that ticket in osTicket - When a ticket closed in osTicket, the status on ZOHO CRM for that specific ticket should also be updated - The direct link to that ticket, should be registered in the ticket inside ZOHO CRM And that's it. We have other integrations to do in the future, but this first one is basically to test if the person that will do this, has the propor knowledge or not.
Necesito asistente virtual para atención al cliente, carga de operaciones y administración de redes sociales para una pequeña empresa que ofrece préstamos online Es trabajo full time de 8 horas, lunes a viernes de 9 a 18 hs (hora Argentina, 1 hora de almuerzo) a realizar en forma remota, administrando contacto con clientes (mediante software de atención a clientes osTicket y Whatsapp Web o Desktop), asistiendo en cuanto a operatoria, planes de crédito, verificando documentación, carga de operaciones y administrando redes sociales. Es necesario poseer: - Predisposición para tratar con personas con amabilidad - Correcta redacción sin faltas de ortografía o gramática - Conocimientos básicos de Microso...
I need someone to write some code to send a notification to whatsapp API We are using OS Ticket which uses PHP.
Hello, I have a OsTicket system website and its customized, its been removed from the hosting cuz its have PHP 5.6 . *i need you to update it to the latest ver 1.16.1 without losing the tickets or the customization.
osTicket by default allows 2 agents to "claim" or "assign" the same ticket. If 2 people claim a ticket at about the same time they will never know they are both working on the same ticket until they try to resolve it. I am looking for a modification that will query the database and verify that the ticket is not assigned before allowing it to be assigned. there is an old thread on the forums describing our issue. Preferred solution would give the user a notice that the ticket is already claimed, but allow them to override and capture anyway if they choose.
Hi, i tried to update but it is bugging and showing; Fatal error: Uncaught Error: Call to undefined function _S() osticket I am searching for someone that has the experience and that can update OS Ticket for me. Thanks
Hi, i tried to update but it is bugging and showing; Fatal error: Uncaught Error: Call to undefined function _S() osticket I am searching for someone that has the experience and that can update OS Ticket for me. Thanks
