Bureau d'aide Jobs

We are looking for a motivated Telesales & Customer Support Agent to join our team and help grow our customer base for SHINEFY, a mobile car care subscription service. The role focuses on contacting potential customers, reactivating existing leads, and supporting current clients. Responsibilities: • Call potential customers and introduce SHINEFY services • Follow up with existing leads and reactivate inactive customers • Convert leads into bookings or subscription sales • Support customers with questions about services and subscriptions • Update call results and customer notes in the system • Maintain professional communication with clients Requirements: • Previous experience in telesales or customer service • Strong communication and persua...

Saya membutuhkan bantuan profesional untuk pemulihan akun BRImo yang saat ini terblokir. Saya lupa baik username maupun password, dan ingin menyelesaikannya tanpa harus datang ke kantor cabang. Ruang lingkup tugas: • Membimbing saya langkah-demi-langkah membuka blokir akun BRImo. • Membantu proses reset sekaligus pemulihan username dan password di halaman login aplikasi. • Mengarahkan cara menghubungi Call Center BRI melalui chat WhatsApp resmi (+62812 7842 6597) bila diperlukan, termasuk format pesan dan verifikasi data. • Memastikan akun kembali aktif dan dapat diakses dengan kredensial baru. Saya menghargai solusi yang cepat, aman, dan sesuai prosedur BRImo.

Key Responsibilities: • Provide day-to-day onsite IT support for Desktops/Laptop, and peripherals. • Troubleshoot OS-related (Windows 10/11) and basic networking. • Handle software installation, configuration, patching, and updates. • Provide first-level support for MS Office 365 (Outlook, Teams, SharePoint Online). • Support users with Active Directory (AD) activities. • Diagnose HW problems and escalate to vendor. • Basic support for mobile devices, VC/AV equipment, and network port activation (I/O to end-point). • Coordinate with remote teams or OEMs for specialized support cases. This is onsite role for Hyderabad ________________________________________ Technical Skills Required: • Experience in Windows 10/11, desktop/laptop hardware troubl...

End-users in my organisation raise a steady stream of day-to-day IT issues—everything from sluggish laptops and printer hiccups to cloud-app log-ins and the occasional network drop. I need those tickets acknowledged quickly, troubleshot methodically, and closed with clear notes so anyone can follow the fix later. Here’s how I picture the workflow: • You connect to my existing help-desk portal (or propose one you prefer) • New tickets are triaged, prioritised, and handled remotely whenever possible • Hardware, software, and connectivity problems are diagnosed, resolved, or properly escalated • Each interaction is documented concisely, and users are updated until their issue is fully closed • At week’s end I receive a short report summaris...