Zoho refers to a number of online web application suites offered with an aim of increasing productivity and easy collaboration. The system comprises of several suites that contain note taking, spreadsheets, presentations, wikis, word processing, customer relationship management, invoicing among many other things. It is a suite of many online-based applications meant to make life easy for the average Internet and computer user. While Zoho makes things easy, its basics and fundamentals are not easy to understand. They are all based on complex computer languages that need professionals in this field to understand.