I've been knowledgeable and dedicated customer service professional with extensive experience in bpo industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. The main Objective is to gain knowledge and expertise in a reputed organization and strive to deliver performance excellence in a competitive work environment