Hi there!
Please accept my enclosed application for the position of Customer Service Representative at your company. Having read through your job posting, I was excited to discover that my skillset and experience match your qualifications.
As a call center representative at a Us Telco (Sprint for 3 years for voice support and Verizon for 1 year non-voice/chat support), I spent 4 years honing my upselling techniques, conflict resolution skills, and phone etiquette. In just almost 2 years in my first job, I was promoted as a Sr. Specialist and was already coaching new employees.
It would be a great honor to be a member of your team. I know I am a newbie in this industry because I was used to work in an office based set up but I believe that my customer service skills and prior call center experience would help your company boost customer satisfaction.
I am looking forward to discussing the position with you in more detail. I’m available by phone or Skype interview at any time that’s convenient for you. Thank you for the time and consideration.
Kind Regards,
Jeizel