Customer Experience Jobs

Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.

CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.

Here’s some projects that our expert Customer Experience Specialists made real:

  • Communication solutions that facilitate customer service by phone
  • Queries into successful product validation research
  • Establishing staff training programs geared towards customer service
  • Implementations of virtual customer support systems
  • Creating support structures that maximize customer satisfaction

At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.

Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.

Sur 10,840 commentaires, les clients ont évalué nos Customer Experience Specialists 4.91 sur 5 étoiles.
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    15 travaux trouvés au tarif de EUR

    Nous sommes à la recherche d'un Manager Régional Retail Multisites dynamique et expérimenté pour rejoindre notre équipe. En tant que Manager Régional Retail Multisites, vous serez responsable de superviser et de gérer plusieurs sites de vente au détail dans notre entreprise. Votre rôle consistera à assurer le bon fonctionnement de chaque site, à maximiser les ventes et à garantir une expérience client exceptionnelle. Responsabilités : Superviser et définir les opérations quotidiennes des sites de vente au détail dans votre région désignée. Diriger, motiver et encadrer les directeurs de magasin et le personnel de vente pour atteindre les obje...

    €32615 (Avg Bid)
    Local
    €32615 Offre moyenne
    1 offres
    Trophy icon UIX Audit for mobile app in Spanish 4 jours left

    I am currently looking for a ux design experto in mobile idea is to review a mobile app in terms of User Experience.A plus if: s could also provide mobile app should also provide actionable insights and recommendations to enhance the app's usability, UX, and user interface A plus if Speaks Spanish.

    €93 (Avg Bid)
    Garanti
    €93
    4 propositions

    We are seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness to explor...

    €19 / hr (Avg Bid)
    €19 / hr Offre moyenne
    33 offres

    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around France, Beauzelle. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done.

    €23 - €33
    Local
    €23 - €33
    0 offres

    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Mexico, Matamoros. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. For this project, you will need to travel out to Matamoros.

    €93 (Avg Bid)
    Local
    €93 Offre moyenne
    4 offres

    We (freelancer.com) have an exciting opportunity for an experienced "Service Delivery Coordinator" to join our team and be part of this amazing project during an amazing growth period -Pay per day - 1200/day -Weekly pay -FULL TIME Freelancing -6 days work week Role Title: Scheduler Field Services/Coordinator Roles and Responsibilities: Allocating and managing daily assignment of work orders and field service resources Coordinating the onboarding and training of field service resources Outbound calls to customers to obtain further information and/or to identify customer satisfaction Delivering a high level of customer service through day-to-day interaction with the field team Ensuring performance metrics are met Requirements: Experience in a scheduling/dispatching or a similar...

    €281 (Avg Bid)
    Local
    €281 Offre moyenne
    3 offres

    We are looking for someone to perform an in-person audit at a testing center in Takasaki-City. This audit is being conducted to assess if the staff on site is following the rules and regulations and are monitoring test takers to ensure there is no cheating going on. This is a great opportunity to help improve standardized test administration. We provide full training and this assignment will pay $18 USD/hr. Please let me know if you are interested. ***PLEASE NOTE: Once you are booked the audit cannot be postponed or assigned to a different freelancer.***

    €17 / hr (Avg Bid)
    Local
    €17 / hr Offre moyenne
    3 offres

    We are currently seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness...

    €24 / hr (Avg Bid)
    €24 / hr Offre moyenne
    31 offres
    Soni nensi -- 2 3 jours left

    I am looking for a freelancer who can help me drive sales or leads for my existing business, Soni Nensi. We offer both products and services, and our primary goal for this project is to increase revenue. Ideal skills and experience: - Proven track record of driving sales and generating leads - Expertise in digital marketing and advertising - Familiarity with our industry and target audience - Strong analytical skills to measure and optimize campaign performance - Creative thinking to come up with unique marketing strategies - Excellent communication and collaboration skills to work closely with our team. We are open to discussing different approaches and strategies for achieving our goal, and are looking for a freelancer who can provide expert guidance and execution.

    €268 (Avg Bid)
    Local
    €268 Offre moyenne
    11 offres
    Remote Customer Service Support 3 jours left
    VERIFIÉ

    - SUMMARY This position is part of our customer service function that focuses on handling customer inquiries for our rental management reservations. - ESSENTIAL DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. * Answer inbound client calls to assist and resolve any concerns, using high-performing customer service skills while meeting and maintaining expected KPI's * Perform incoming online chats to assist and resolve client concerns * Provide detailed communication and documentation of interactions with clients and employees within Renters Warehouse's CRM * Enforce all lease terms and issue lease violations as needed - E...

    €16 / hr (Avg Bid)
    €16 / hr Offre moyenne
    44 offres

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the subject company and its vicinity, as per Confirmis&rsq...

    €86 (Avg Bid)
    Local
    €86 Offre moyenne
    2 offres
    Tele calling Romania 2 jours left
    VERIFIÉ

    I am looking for a freelancer with experience in telemarketing to assist with lead generation for my business in Belgrade, Serbia. The campaign will involve less than 10 hours of calling and I will provide the script for the calls. Ideal Skills: - Experience in telemarketing and lead generation - Fluent in Serbo-Croatian and English - Excellent communication and interpersonal skills - Ability to work independently and efficiently If you have the necessary skills and experience, please apply for this project.

    €13 / hr (Avg Bid)
    Local
    €13 / hr Offre moyenne
    8 offres

    - SUMMARY This position is part of our customer service function that focuses on handling customer inquiries for our rental management reservations. - ESSENTIAL DUTIES AND RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. * Answer inbound client calls to assist and resolve any concerns, using high-performing customer service skills while meeting and maintaining expected KPI's * Perform incoming online chats to assist and resolve client concerns * Provide detailed communication and documentation of interactions with clients and employees within Renters Warehouse's CRM * Enforce all lease terms and issue lease violations as needed - E...

    €18 / hr (Avg Bid)
    €18 / hr Offre moyenne
    23 offres
    Seeking Participant for Counselling Session S'est terminé left
    VERIFIÉ

    We are currently seeking open-minded individuals to participate in trial counselling sessions aimed at fostering personal growth and learning. The goal is to facilitate positive change and improvement in the client's life. Topics: Relationships, Intimacy and Sexuality Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness...

    €19 / hr (Avg Bid)
    €19 / hr Offre moyenne
    90 offres

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