Expérience client Jobs

Saya sedang mencari bantuan untuk menyediakan balasan chat automatik yang telah ditetapkan (predefined automated responses). Fokus utama saya hanyalah mencipta skrip jawapan, menstrukturkannya mengikut situasi pelanggan yang biasa, dan memastikan ia mudah dimuat naik atau disambungkan ke platform chat pilihan kami (sama ada WhatsApp, Messenger, Telegram atau yang lain yang dipersetujui kemudian). Apa yang saya perlukan: • Draf rangkaian mesej balasan siap guna untuk soalan lazim, pertanyaan harga, susulan pesanan dan ucapan terima kasih. • Susunan aliran logik yang jelas (contohnya jika-ini-maka-itu) supaya setiap pertanyaan mendapat tindak balas tepat. • Fail atau templat yang boleh terus diimport ke sistem automasi chat, atau arahan langkah demi langkah cara memasangnya j...

My company is moving from a steady-state operation into an ambitious growth phase and I need an expert who can lift both our revenue engine and the quality of support we give every new customer. Your first mission will be to examine our current sales funnel, identify conversion leaks, and design campaigns—email sequences, landing pages, social ads, or any other tactic you believe will generate qualified leads and close them faster. I will give you full access to performance data from our CRM and advertising dashboards so you can back every recommendation with numbers. At the same time, I want to raise the bar on support quality. I’m looking for actionable fixes: clearer workflows, stronger knowledge-base content, and measurable service-level goals that translate into happie...

Vertriebsmitarbeiter (m/w/d) auf Provisionsbasis mit Option auf Festanstellung (Vollzeit) Remote / flexibel Über uns Exception Speaks ist ein wachsendes Unternehmen mit Fokus auf Coaching, Beratung und digitale Dienstleistungen. Wir stehen für klare Kommunikation, echte Ergebnisse und langfristige Zusammenarbeit. Deine Aufgaben Aktive Neukundenakquise (B2C und/oder B2B) Beratung und Verkauf unserer Dienstleistungen Aufbau und Pflege von Kundenbeziehungen Eigenständige Terminvereinbarung und Abschluss Mitgestaltung und Optimierung von Vertriebsprozessen Das bieten wir 50 % Provision pro Abschluss (sehr attraktive Verdienstmöglichkeiten) 100 % leistungsbasiert – dein Einsatz bestimmt dein Einkommen Option auf Festanstellung in Vollzeit Fixgehalt plus ...

Potrzebuję zaangażowanego freelancera, który przejmie pełną, zdalną obsługę klienta w języku polskim. Najważniejsze jest dla mnie, aby każde zapytanie – mailowe, czatowe lub telefoniczne – spotykało się z szybką, uprzejmą i konkretną odpowiedzią. Szukam osoby, która potrafi słuchać, rozwiązywać problemy od ręki i budować pozytywne relacje z użytkownikami. Dodatkowym atutem będzie doświadczenie w płatnych kampaniach reklamowych (Facebook Ads, Google Ads lub podobne). Jeśli potrafisz tworzyć i optymalizować kampanie, chętnie powierzę Ci także to zadanie – w ramach rozszerzonej współpracy. Zakres pracy obejmuje: • codzienne odpowiadanie na zgłoszenia klientów (e-mail, czat, telefon); • prowadzenie krótkiego dziennika zgłoszeń...

Como agente de viajes en línea, serás responsable de orientar a tus clientes sobre lugares turísticos, planificar itinerarios a medida y gestionar las reservaciones para satisfacer sus necesidades de viaje. Contarás con acceso directo a entrenamientos, certificaciones, y tendrás contacto con proveedores como Disney, Universal, Xcaret, Princess, Expedia, entre otros. Responsabilidades: Guiar a los clientes en la elección de destinos turísticos, actividades y opciones de viaje de acuerdo con sus preferencias y presupuesto. Diseñar itinerarios personalizados que incluyan transporte, alojamiento, actividades y otros servicios. Realizar reservaciones de vuelos, hoteles, alquiler de vehículos y actividades turísticas utiliza...

(Printful & Gelato products – EXPERIENCE REQUIRED) I am looking for an experienced freelancer who has hands-on experience working with Teeinblue and has previously set up products via Teeinblue for Shopify, specifically using products imported from Printful and/or Gelato. Important: If you do not have real experience with Teeinblue and setting up Printful/Gelato products through Teeinblue, please do not apply. This is to save both your time and mine. The Task I have approximately 600 products that need to be properly set up via Teeinblue for Shopify. The products are: Directly imported from Printful and Gelato Apparel and accessories (T-shirts, hoodies, sweatshirts, caps, etc.) All API connections are already configured, so you will be working directly inside Teeinblue with exis...

Я ищу надёжного диспетчера, который будет полностью закрывать приём входящих вызовов для нашей сервисной компании по ремонту и обслуживанию самой разной бытовой техники. Звонки поступают как на английском, так и на русском языках, поэтому свободное владение обоими обязательно. Работа простроена так: с 9-00 до 17-00 (по-умолчанию, можем обсудить сдвиг) вы отвечаете на входящие звонки клиентов, выясняете модель техники, характер неисправности и удобное время визита, фиксируете заявку в нашей CRM и оперативно передаёте её ближайшему доступному технику. Базовая координация — проверка, дошёл ли мастер до клиента, не изменилось ли время, и своевременное обновление статуса заказа. Мне важно: чёткая и грамотная устная речь, внимательность к деталям и ответственность за каждую заявку. О...

I’ve built the core technology for a new product and now need a true partner who lives and breathes B2B Sales. Your main focus will be spearheading lead generation—identifying the right companies, opening doors, and shaping our early pipeline in the technology space. I’ll continue driving product development; you’ll own the front-end of revenue, refining our value proposition with real-world feedback and turning prospects into long-term customers. If you have a proven track record closing complex B2B deals, can comfortably talk shop with CTOs and procurement teams alike, and enjoy the zero-to-one hustle of an early-stage venture, let’s talk. Equity, decision-making power, and the chance to build something meaningful from day one are on the table for the right...

I need a reliable customer-service professional to take over our live-chat desk and keep the support experience seamless for customers in Los Angeles. Your sole focus will be handling incoming chats, guiding shoppers through the checkout, and accurately entering their orders for our line of physical products. The chat widget is already integrated with our e-commerce platform, so once you sign in you will see real-time inventory, shipping options, and payment status. I will provide a brief on brand voice, SKU catalog, discount rules, and escalation paths before your first shift. Success for me is straightforward: quick, friendly replies, error-free order entries, and clear notes on each interaction so our warehouse can fulfill without delays. At the end of every shift, export the chat ...

Our rooftop solar division is expanding into new neighbourhoods and I want a persuasive sales professional to champion our residential outreach. The task is straightforward: meet homeowners face to face, educate them on the financial and environmental benefits of going solar, and secure signed proposals for full-service solar panel installation. You will focus exclusively on owner-occupied houses; no commercial or industrial pitching is required. Leads are generated the classic way—door-to-door canvassing—so confidence, clear communication, and the stamina to walk blocks each day are essential. I’ll provide a quick-reference pitch deck, current incentives, and a scheduling link that drops appointments directly onto my calendar. You’ll handle the initial conversatio...

I run a technology company that needs a fresh, customer-centric sales strategy. Right now our growth is steady, but the way we engage prospects and nurture existing accounts feels disjointed. My priority is to tighten every step of the sales motion so each interaction strengthens the relationship and, in turn, lifts revenue. What I need from you • Diagnose: Review our current funnel data, call scripts, collateral and CRM workflow to spot gaps that cause churn or poor engagement. • Design: Craft a holistic sales playbook that maps the full customer journey—from first touch through renewal—showing clear messaging, objection handling and follow-up cadences. • Implement: Outline practical KPIs, reporting dashboards and a light training plan so my team can adop...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m ready to grant exclusive national distribution rights for my B2B software solution and need a proven partner already embedded in the technology sector. You should have an established sales network that reaches decision-makers in medium-to-large enterprises across the country and the operational capacity to manage licensing, onboarding, first-line support, and renewals. What I’m offering • Full, contract-based exclusivity for the territory once performance targets are agreed. • Complete product training, marketing assets, and direct access to our engineering team for complex presales questions. • A tiered margin structure that rewards quarterly growth. What I need from you • Evidence of an existing national reseller or distributor network focuse...

We’re currently looking for skateboarders to teach skateboarding in Lightsview, SA and nearby cities. Lessons are scheduled when you’re available, mostly weekday evenings and weekends. This is a perfect part-time job. ⸻ Requirements • Legal working age • Personal cell phone • Comfortable working directly with clients No teaching experience required — we train you. ⸻ Pay • Paid per lesson • Pay varies based on: • Distance traveled • Skill level • Lesson length

Saya membutuhkan bantuan untuk menangani aneka pesan masuk di akun Telegram saya. Fokus pekerjaan ini murni pada kegiatan membalas pesan—bukan mengelola grup ataupun menerbitkan konten. Tugas utama: • Memantau dan merespons chat secara cepat dan sopan sesuai panduan yang sudah saya siapkan. • Mencatat pertanyaan penting atau permintaan khusus guna saya tindak lanjuti. Saya akan menyediakan: • Akun Telegram dengan akses admin. • Template jawaban dan pedoman gaya bahasa. Harapannya, percakapan tetap ramah, jelas, dan responsif sehingga reputasi layanan kami terjaga. Jika Anda terbiasa menggunakan Telegram untuk customer service atau keperluan serupa, saya akan senang bekerja sama.

I run an entire apartment that is connected to Airbnb, and Beds24. Most of my reservations still come from , yet visibility is slipping, overall bookings are down, and the promotions I launch on often leave me earning less than planned. I’m looking for someone who has already been deep inside Beds24, Airbnb rule-sets, rate plans and PriceLabs so the whole ecosystem works for me, not against me. The job starts with a thorough audit of my current Beds24 configuration—availability mapping, rate categories, sync rules, calendar pushes—followed by the same level of scrutiny inside each OTA. I want to know exactly which settings are throttling exposure or pushing the wrong prices live. After the audit, I need every best-practice tweak applied: unified rate plans, smarter m...

We are a web & app development agency offering custom websites, website redesigns, hybrid and native mobile applications. Even AI applications are welcome Project sizes range from ₹50,000 to ₹3,00,000+. We are looking for experienced sales professionals who can bring clients globally. This is a commission-based long-term opportunity. What we offer: * 5-10% commission per closed deal * 10% recurring commission for 6 months * Long - term partnership Your role: * Find and qualify potential clients * Conduct outreach (LinkedIn, Upwork, email, etc.) * Close deals or book meetings

I already have a handful of starter frames in Figma, but I now need a fully-fleshed, high-fidelity prototype that maps every nook and cranny of a micro-loan product—customer-facing and back-office alike. The final file must walk a user (and an auditor) forward and backward through every possible path: sign-up, eligibility check, document upload, loan application, status tracking, repayment management, and the inevitable “what-if” exception states. Customer support is integral, so please weave in real-time live chat, email escalation, and an in-app Help Center/FAQ across both mobile and web breakpoints. Each support touch-point should feel native to the flow rather than bolted on. Because this product will ultimately sit under FCA scrutiny, I’m only interested ...

Saya sedang menyiapkan sebuah layanan konsultasi yang tujuannya memberi kenyamanan dan kemudahan bagi klien sekaligus menghasilkan cuan secara konsisten. Agar peluncurannya efektif, saya membutuhkan bantuan untuk: • Merumuskan struktur layanan—mulai dari alur konsultasi, paket harga, hingga cara deliverable diserahkan. • Menyusun pesan pemasaran dan proposisi nilai yang jelas, singkat, dan menarik. • Menentukan kanal promosi digital yang paling relevan (website sederhana, media sosial, atau platform webinar) beserta langkah implementasinya. • Menyiapkan template materi pendukung (script sesi, panduan onboarding klien, dan FAQ) agar proses berjalan mulus. Saya mengutamakan solusi praktis yang bisa langsung dipakai, bukan teori panjang lebar. Pengalaman An...

We don’t just book hotels—we combine unbeatable wholesale rates with automated carbon offsetting and ESG compliance. We help companies save money, simplify reporting, and meet sustainability goals. Your Targets: Companies: From startups to large enterprises. Key Decision-Makers: CFOs (cut costs), Sustainability Officers (meet EU regulations), HR Directors (boost employee benefits). Key Trigger: Any business needing to comply with EU Sustainability Regulations or wanting to reduce travel spend. Your Arsenal – The 3 Unbeatable Hooks: The Price Hook: Access to 8 million hotels. Beat any platform on price. Start clients at $0/month. The Compliance Hook: Automate Scope 1, 2 & 3 emission tracking for EU reports. Replace consultants with our software. The "Dual-Benefit&...

Saya membutuhkan seorang admin untuk menangani chat masuk di akun Telegram bisnis saya. Fokus utamanya adalah memberikan balasan standar yang profesional untuk pertanyaan dukungan pelanggan dan penyelesaian masalah. Saat ini saya belum memiliki template balasan, jadi langkah pertama adalah membantu saya merancang kumpulan pesan siap-pakai yang mencakup skenario umum—mulai dari permintaan status pesanan hingga penanganan keluhan sederhana. Setelah template disetujui, Anda akan: • Memantau chat setiap hari pada jam kerja yang kita sepakati. • Mengirim balasan sesuai template, menyesuaikan detail bila diperlukan. • Mencatat kasus yang di-escalate jika pertanyaan di luar cakupan template. • Memberi ringkasan harian berisi jumlah chat, jenis masalah, dan tinda...

I'm seeking an experienced sales professional to help sell memberships for an exclusive social club. The membership will be managed by invitation only. Key Requirements: - Proven track record in selling high-value memberships or subscriptions. - Experience in networking and relationship building. - Strong communication and persuasion skills. Ideal Skills & Experience: - Background in sales, especially in the luxury or exclusive markets. - Familiarity with CRM tools to track and manage potential members. - Ability to create compelling sales pitches and presentations. Your role will be to identify potential members, engage them, and secure their membership.

Buscamos Ejecutivo/a de Ventas remoto para la gestión comercial y posventa básica de servicios académicos (tareas, proyectos y titulación). La persona seleccionada actuará como asesor comercial, asegurando una experiencia exitosa para el cliente, el cumplimiento de procesos internos y el logro de objetivos de ventas. Modalidad: remota Postulación abierta a Latinoamérica (preferible Ecuador y México). Horario Sábados: 10:00 a.m. A 7:00 p.m. Domingos: 10:00 a.m. A 7:00 p.m. (Hora Ecuador – con una hora de almuerzo por jornada) Sábados: 9:00 a.m. A 7:30 p.m. Domingos: 9:00 a.m. A 7:30 p.m. (Hora Ecuador – con una hora de almuerzo por jornada) Horario sujeto a cambios según volumen de temporada. Funcione...

Daily chat support keeps our Forex community engaged and informed. Between 10 AM and 10 PM GMT 0, every single day of the month, I need someone logged in and ready to reply within minutes, guide newcomers through the fundamentals of Forex, and clarify how our trading signals and copy-trading features work. When a client’s dashboard freezes or a trade doesn’t execute, you’ll calmly walk them through the fix, drawing on solid technical knowledge—this is the quality I value most in the role. You’ll work remotely with clear scripts, step-by-step processes, and ongoing training, yet still have room to bring your own style to conversations. Good, fluent English and a genuine understanding of trading concepts are essential; prior experience in live chat or customer ...

I'm seeking an experienced sales professional to sell A Rated Domestic Boilers to homeowners and Landlords in the south east. Key Selling Points: - Energy Efficiency - Compact Size - Reliability Ideal Skills and Experience: - Proven track record in sales - Strong understanding of home heating solutions - Excellent communication and persuasion skills - Experience targeting and engaging homeowners Please provide a detailed sales strategy and any relevant experience in your bids.

Buscamos 2 perfiles comerciales para unirse a Consultora especializada. Tu misión: Agendar reuniones cualificadas llamando a una lista de clientes potenciales (no particulares) que nosotros te facilitamos. ¿Por qué aplicar a este proyecto? No es solo un trabajo de llamadas. Es una oportunidad de formarte con un ex-Director de Operaciones de la mayor formación de llamadas en frío en España. Aprenderás las técnicas de cierre que usan los top performers. La Propuesta (Modelo 100% Variable): Comisión: 100€ NETOS por cada cliente cerrado. Sin techo: Cuantas más reuniones agendas, más ganas. Flexibilidad: 100% Remoto, sin horarios fijos (Mínimo 5h/semana). Te damos todas las herramientas: Base de Dato...

Somos una distribuidora de cosmética natural ubicada en el área de Barcelona, con oficinas y showroom en Montornès del Vallès, y buscamos un/a Visual Merchandiser ubicado/a en Barcelona o alrededores para ofrecer apoyo y asesoría regular de visual merchandising a nuestros retailers; el puesto incluirá asesorar a los puntos de venta sobre presentación de producto, displays, distribución del espacio y coherencia de marca, preparar propuestas visuales y recomendaciones en remoto cuando sea posible, y trabajar en un formato híbrido que combine teletrabajo con presencia ocasional en nuestro showroom/oficina y visitas a tiendas (inicialmente en Cataluña), asegurando que nuestras marcas se implementen de forma atractiva, comerc...

I need a customer-focused professional who can mirror my own calm, courteous style when guiding customers to the information they need. Day-to-day work will involve answering product questions, tracking orders, and smoothing over the occasional complaint so every interaction ends on a positive note. You will: • Respond promptly in clear, friendly English. • Keep concise records of each interaction so I can see trends and recurring issues. • Escalate technical or billing problems you cannot solve yourself, following the procedure I’ll provide. • Send me a short weekly summary of volume handled, common questions, and any recommendations for improvement. To succeed you should already feel comfortable switching between email, chat, or phone as situations demand an...

Necesito incorporar a una persona que gestione la atención al cliente exclusivamente por chat.
 Trabajo 100 % remoto, enfocado en usuarios hispanohablantes (Uruguay y resto de LATAM).
 Qué espero de tu parte:
 • Responder consultas entrantes de forma clara, cordial y eficiente. • Mantener un promedio de tiempo de respuesta inferior a 2 minutos. • Registrar cada interacción en nuestro CRM (Zendesk). • Escalar incidencias complejas siguiendo el protocolo interno. Perfil ideal:
 • Experiencia comprobable en soporte por chat. • Excelente ortografía y redacción en español. • Buena conexión a internet y equipo propio. • Capacidad para aprender rápidamente sobre nuestros productos y pro...

Hi, I need multiple people to call Australian businesses to confirm their listings on my website. You are not selling anything and the calls will take 1 minute max. I have the phone service ready to go but bonus if you already have an Australian VOIP or phone number. I will need to hear your voice/accent before. This is very important. Thanks

Thesis title Distribution and Customer Centricity in B2C Markets: The Contribution of Service Quality and Reliability Structure of the Thesis Chapter 1 is devoted to the theoretical concepts related to distribution in B2C markets. This chapter examines the fundamentals of distribution channels, channel design, intermediaries, and distribution strategies, highlighting their role in delivering value to the final consumer. Chapter 2 provides an overview of how distribution choices in the B2C domain affect customer value. The analysis focuses on customer satisfaction, perceived value, service quality, delivery reliability, and the overall customer experience resulting from different distribution models. Chapter 3 focuses on the analysis of a case study. This chapter examines a real-world B...

Busco a un/a comercial freelance con experiencia en ventas B2B que se sienta cómodo tratando directamente con grandes empresas. Mi objetivo es incrementar la contratación de nuestra formación bonificada, apoyada por FUNDAE, y posicionarnos como el partner de referencia para el cumplimiento de normativas en seguridad laboral, protección de datos y regulación ambiental. Responsabilidades - Contactar empresas y presentar nuestros servicios formativos y normativos. - Detectar necesidades y ofrecer la solución adecuada. - Cerrar ventas y realizar seguimiento básico. - Mantener comunicación profesional y orientada a resultados. Requisitos - Experiencia previa en ventas B2B (excluyente). - Conocimiento del proceso comercial con empresas....

Türkiye genelinde veteriner kliniklerine ve petshop kanalına yönelik takviye ürün portföyümüz için serbest çalışan saha satış temsilcileri arıyorum. İşin özü, kliniğe veya mağazaya gidip ürünlerimizi tanıtmak, siparişi kapatmak ve satış başına %20 komisyon kazanmaktır. Görev Tanımı • Bölgenizdeki veteriner kliniklerini, petshopları ve toptancıları ziyaret ederek ürün demosu yapmak. • Sipariş ve stok takibini yürütmek, haftalık kısa bir satış raporu paylaşmak. • Müşteri geri bildirimlerini toplamak ve merkeze iletmek. Aradığım Profil – Dışa dönük, ikna kabiliyeti yüksek; saha satış tecrübesi olan ya da öğrenmeye istekli. &ndash...

I need a friendly, patient telecaller who can handle general customer inquiries in Malayalam over the phone. Your primary focus will be to pick up inbound calls (and occasionally return missed ones), listen carefully to each question, provide clear information, and record a brief summary of every interaction in our basic CRM tool. Fluency in Malayalam is essential; if you’re also comfortable switching to English when required, that’s a plus, but Malayalam must remain your main working language with callers. You’ll get a concise knowledge-base and call-flow script before your first shift, and I’m happy to walk through a few mock calls so you feel confident before going live. All calls are customer-support only—no sales pitches, no technical troubleshooting, no...

Jones Autofinish is a growing vehicle body repair, paint, and detailing business, working with both private customers and trade partners. As demand increases, we’re looking for an experienced Sales, Marketing & Customer Experience professional to help scale the business, increase trade work, and strengthen our brand locally. This role is ideal for someone who understands how sales, marketing, and customer service work together to drive real growth in a service-based business. Key Responsibilities Develop and implement sales strategies to grow private and trade customers Proactively build relationships with car dealerships, traders, and fleet customers Manage and grow our Facebook & Instagram presence Create engaging content including: Before & after repairs Paintw...

Necesito reforzar nuestro primer nivel de soporte con una persona capaz de atender llamadas y chats de lunes a viernes en media jornada (horario de mañanas en España pero combinable con otros proyectos siempre que se informe previamente). Qué espero de tu parte • Atención en castellano y catalán (valorable), manteniendo un tono cordial, ágil y coherente con nuestra voz de marca. • Gestión simultánea de teléfono y chat en vivo, resolviendo las incidencias habituales de Level 1 (no hay aluvión de llamadas). • Sólida experiencia previa con clientes de los sectores IT y asegurador; conocer la terminología y los tiempos de respuesta típicos es clave. • Manejo fluido de herra...