Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

Sur 8,101 commentaires, les clients ont évalué nos Customer Retention Experts 4.83 sur 5 étoiles.
Embaucher des Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

Sur 8,101 commentaires, les clients ont évalué nos Customer Retention Experts 4.83 sur 5 étoiles.
Embaucher des Customer Retention Experts

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    17 missions trouvées

    I’ve spent the past three years driving growth for creative-industry brands and recently lifted sales 30 % in just four months through targeted digital marketing. The next priority is tightening our client-retention engine for our roster of small-business partners, and that’s where I need your expertise. Right now I have a basic CRM workflow, periodic check-ins, and some ad-hoc loyalty perks, but churn is still higher than I’d like. I’m looking for a specialist who lives and breathes client management—specifically retention—to audit what we’re doing, spot the leaks, and build out a repeatable system that keeps our small-business clients engaged well beyond the first project. Key objectives • Diagnose drop-off points inside our current pi...

    €355 Average bid
    €355 Offre moyenne
    9 offres

    I need a Mailchimp expert to build a brand-new automated email series focused on upselling and cross-selling our products. The flow should trigger immediately after a customer’s first purchase, guide them through complementary items, and keep engagement high without feeling pushy. Here is what I have in mind: • Map a three-to-five-email journey inside Mailchimp’s Customer Journey Builder, including timing, segmentation rules, and goals. • Write or refine the copy and subject lines so each message feels on-brand and persuasive. • Design simple, mobile-friendly templates that match our current style guidelines. • Configure product recommendations, dynamic content blocks, and merge tags so each subscriber sees items relevant to their purchase history...

    €81 Average bid
    €81 Offre moyenne
    81 offres

    We are looking for a motivated Telesales & Customer Support Agent to join our team and help grow our customer base for SHINEFY, a mobile car care subscription service. The role focuses on contacting potential customers, reactivating existing leads, and supporting current clients. Responsibilities: • Call potential customers and introduce SHINEFY services • Follow up with existing leads and reactivate inactive customers • Convert leads into bookings or subscription sales • Support customers with questions about services and subscriptions • Update call results and customer notes in the system • Maintain professional communication with clients Requirements: • Previous experience in telesales or customer service • Strong communication and persua...

    €102 Average bid
    €102 Offre moyenne
    11 offres
    Appointment Setter de Ventas
    5 jours left
    Vérifié

    Busco una persona freelance para realizar llamadas a potenciales clientes y concertar visitas comerciales. El trabajo consiste en contactar empresas o posibles clientes, presentar brevemente el servicio y agendar una visita. No es necesario tener experiencia previa. Valoro especialmente la actitud, las ganas de trabajar y el trato con las personas. El único requisito es residir en España, por el tema de las llamadas. Se ofrece colaboración flexible. Si te interesa, escríbeme.

    €22 / hr Average bid
    €22 / hr Offre moyenne
    13 offres

    Our company builds high-quality tiny and modular homes in Turkey and is now opening the Greek market. To succeed locally, I will team up with a sales partner who can speak the language, move comfortably within Greek business culture, and work purely on commission. What the collaboration looks like • You generate fresh leads through cold calling, networking events and well-targeted online campaigns. • You nurture every prospect and existing buyer, answering questions, arranging factory or on-site visits and keeping communication flowing in Greek. • After each sale you stay present, coordinating with my production team on delivery schedules, documentation and any warranty questions so the customer always feels looked after. Who you will speak to Demand is strongest a...

    €15 / hr Average bid
    €15 / hr Offre moyenne
    8 offres

    I’m looking for an energetic, knowledgeable assistant (better live in Las Vegas) to work alongside me at this year’s JCK show. Our booth focuses on loose gems and stones, and I need someone who can keep visitors engaged, answer detailed product questions, and smoothly handle sales transactions on the spot. You’ll be the first point of contact for buyers, so confident communication, a solid grasp of gem terminology, and prior retail or trade-show sales experience are essential. What success looks like for me: • Visitors receive clear, accurate answers about each stone’s cut, color and pricing. • Transactions are processed quickly with zero payment errors. • A brief end-of-day summary of sales and promising leads is handed over before we leave t...

    €86 Average bid
    €86 Offre moyenne
    1 offres
    Google Maps Fake Review Removal
    5 jours left
    Vérifié

    My Google Maps business profile has been hit with more than ten fake reviews that are dragging down our rating and eroding customer trust. I need someone who has provable experience appealing and removing illegitimate feedback through Google Business Profile support channels, documentation, and policy citations. You’ll be responsible for identifying each fake comment, preparing the evidence that demonstrates policy violations, opening and following up on appeals, and confirming each review’s removal in the dashboard. Once the job is complete I expect to see our public star rating recalculated with the offending posts gone and a short summary of the steps you took so I can replicate them in the future if needed. Please share a brief note on similar removal successes you’...

    €19 Average bid
    €19 Offre moyenne
    18 offres

    I run an online business that’s growing fast, and I need a reliable specialist to handle live-chat enquiries during regular business hours. Your core task will be to greet visitors in real time, answer product and order questions, and escalate anything you can’t resolve to me or my team. I’ll provide access to the chat dashboard, a concise knowledge-base, tone-of-voice guidelines, and a clear escalation flow. In return, I expect: • Quick, friendly responses that stay on brand • Accurate capture of customer details and conversation notes • Proactive follow-ups when issues can’t be solved on first contact Experience with popular chat systems (Zendesk Chat, Intercom, LiveChat, or similar) is a plus, though I’m open to whichever platform be...

    €15 / hr Average bid
    €15 / hr Offre moyenne
    97 offres

    Looking for a results-driven sales closer who can help find and close high-ticket clients for automation solutions built specifically for real estate businesses. The services focus on helping real estate companies automate lead generation, lead qualification, outreach, and property visit bookings, allowing them to save time and increase conversions. Responsibilities • Identify and reach out to real estate agencies, developers, and brokers who could benefit from automation. • Initiate conversations with decision makers. • Conduct discovery calls and sales conversations. • Close high-ticket automation projects. Since this is an early-stage opportunity, the sales specialist will need to handle prospecting, outreach, and closing independently. Compensation This role i...

    €60 Average bid
    €60 Offre moyenne
    2 offres

    Spor bahisleri odaklı platformumda, yalnızca Türkçe yürütülecek canlı destek süreçlerini devralacak deneyimli bir uzmana ihtiyacım var. Aradığım kişi: • En az 5 yıl yöneticilik veya moderasyon tecrübesine sahip • Bahis/Bet sektörünün terminolojisine ve kurallarına hâkim • Yoğun anlık mesaj trafiğini yönetebilecek hızda ve çözüm odaklı • Müşteri taleplerini bilet sistemine aktarma, raporlama ve sık sorulan soruları güncel tutma konularında titiz Görevler: – Web sitemdeki canlı sohbet kutusundan oyuncuların sorularını yanıtlamak – Hesap ve ödeme sorunlarında yönlendirme yapmak – Günlük geri bildirimleri özetley...

    €470 Average bid
    €470 Offre moyenne
    17 offres

    Relco Electricals already has a healthy customer base and a steady flow of new enquiries; what we lack is a structured way to keep both groups talking to us in real time. I want a complete WhatsApp marketing setup that focuses first and foremost on improving customer engagement. The finished system should allow me to: • Send approved, on-brand template messages and quick replies that feel conversational, not spammy. • Segment contacts so I can address existing buyers differently from new prospects while still having the option to broadcast to everyone when a universal announcement makes sense. • Automate basic flows—welcome, order-status, service reminders—yet leave room for personal follow-ups from my team. • Comply fully with WhatsApp Business p...

    €8 Average bid
    €8 Offre moyenne
    10 offres

    International Sales Closer Position: Remote Sales Closer (Contract) Role Overview We are hiring a high-performing sales closer to handle discovery calls and close international clients for our automation and growth systems. Our clients include: Real estate companies Clinics & healthcare SMEs Salons and beauty businesses Service-based businesses You will be responsible for turning qualified leads into paying clients. Responsibilities Conduct discovery calls with leads Present our marketing automation solutions Identify client problems and recommend solutions Close deals ranging from $1,000 – $5,000+ Update deal pipeline and client notes Work closely with the founder to refine offers Requirements Proven experience closing high-ticket services Excellent English co...

    €354 Average bid
    €354 Offre moyenne
    7 offres

    I’m Kajal from Delhi with a solid 5–6 years of frontline experience in health-insurance sales and after-sales service. Now that my individual book of business is growing, I’m looking for a freelancer who can work alongside me to push conversions higher, keep existing policyholders happy, and create a smoother overall customer journey. Here’s what I have in mind. You might fine-tune my current sales funnel, automate follow-ups and renewals, craft clear product explainers for digital outreach, or introduce a lightweight CRM workflow that fits the Indian health-insurance market and stays compliant with IRDAI norms. I’m open to your suggestions as long as they move the needle on client acquisition and retention. We’ll coordinate primarily through a messagi...

    €15 / hr Average bid
    €15 / hr Offre moyenne
    8 offres

    I need a seasoned marketing executive who can take charge of our offline efforts with one clear objective—boost customer retention. While I am open to any classic offline tactic (flyers, billboards, direct-mail, and the like), the heartbeat of this project is personalized communication that keeps existing customers engaged and coming back. Here’s what I expect from you: develop a cohesive, offline retention plan, craft the messaging and creative for each touch-point, and map out the timeline for roll-out. You will then oversee production, distribution, and tracking so we can measure lift in repeat purchases and overall lifetime value. You should already be comfortable segmenting customer lists, tailoring offers, and translating data insights into tangible offline pieces&mdash...

    €5 / hr Average bid
    €5 / hr Offre moyenne
    3 offres
    School Robotics Program Sales Rep
    18 heures left
    Vérifié

    e-Magine is KG-10 Robotics & STEM curriculum into schools across our local area in Karachi (Pakistan); and even on a project consultancy in different markets; and for this we need a commission-based closer who already feels at home in principals’ offices. You will be working with public, private, and charter institutions, leveraging any existing contacts you have and building new ones as you go. Your core responsibilities are straightforward: • Arrange meetings with key decision makers • Present the program using our slide deck, demos, and talking points • Generate new leads through networking and referrals • Lock in signed agreements so our on-ground team can start delivery Every school you successfully onboard triggers an attractive commission, ...

    €60 Average bid
    €60 Offre moyenne
    5 offres

    Greetings! We are an IT services company. If you know GHL inside out — and have built systems that directly drove revenue — keep reading. We are not looking for someone who “knows the platform.” We are looking for someone who can turn GoHighLevel into a revenue engine. This role owns the full customer journey — from lead capture to close, upsell, cross-sell, and reputation growth. You will design and run the systems that power our pre-sales, sales, and post-sales workflows. ________________________________________ What Success Looks Like • Leads move automatically through a clean, optimized lifecycle • Sales teams work inside structured, conversion-focused pipelines • Funnels convert consistently and improve over time • AI...

    €533 Average bid
    €533 Offre moyenne
    4 offres

    Estamos a reforçar a nossa área comercial e procuramos um(a) Comercial em modelo independente para angariação de novos clientes B2B. Função: Identificação e contacto com potenciais clientes (gabinetes de contabilidade e empresas) Apresentação do modelo PTGlobal Agendamento de reuniões de diagnóstico Acompanhamento do processo comercial até fecho Perfil pretendido: Experiência comercial B2B (preferencialmente na área financeira ou contabilística) Rede de contatos no setor (valorizado) Forte capacidade de comunicação e negociação Espírito empreendedor e autonomia Orientação para resultados Oferecemos: Modelo 100% comissionist...

    €8 - €30
    €8 - €30
    0 offres

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