Ingrid B.

I have 3 years of experience in Customer Service assisting U.S.and U.K.customers. I was trained at a large Call Center in the Philippines. I can provide e-mail,live chat support, ticket and phone support and will do everything I can to delight your customers.Interacting with people and solving their problems is what motivates me. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.