Dedicated Bullet Proof Server

Need a bullet proof server with a c-panel.. Need bullet proof named server. Need all our sites moved to the server and mysql dumps done.. Also need some mailing scripts installled and a bullet proof domain for the mailer... I paid a ompany in China, they promised me all of that and did not deliver. We cannot use ssh, only ftp... So we need a panel.. We are not server admins, we are software and web design people....