Set up a call centre system

Project Description: We aim to build or buy a Call Centre System that is able to Divert Inbound and Outbound mobile phone voice calls and text messages

Keywords: Telecommunication experts, Software engineer, Call Centre System

Process follow up:

Inbound Voice Calls and Text messages

1. Customers contact individual mobile phones by voice calls and text messages

Note: each mobile phone has individual phone numbers just like any personal mobile phones

2. These individual mobile phones diverting

a. every unanswered voice calls after 5 seconds

b. every voice calls if busy or can`t be reached

c. all text messages - toward Call Centre

Outbound Voice Calls and Text messages

3. Call Centre Agents reply to diverted voice calls and text messages

4. Every Text messages and Outbound Voice Calls must be through the contacted individual mobile phone numbers

5. Call Centre Software Monitor log all phone calls and text messages

Other objectives:

• Log monitoring on voice calls and text messages

• Record voice calls and text messages

• Record of missed voice calls and unanswered text messages

• Clear voice quality

Compétences : Traitement de Données, Administration de Bases de données, PHP, Architecture Logicielle, Interface Utilisateur / IA

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Concernant l'employeur :
( 10 commentaires ) Burton-on-Trent, United Kingdom

Nº du projet : #8532108

18 freelance font une offre moyenne de £1961 pour ce travail


Hi, Mark here, I would be interested in discussing this project with you. Thanks for the consideration, I hope to hear from you soon Thanks, Mark

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% GBP en 20 jours
(55 Commentaires)

Hello There, Greetings From Synapse! Coming straight to your requirements: The idea is pretty clear to me and I can feel that in this we have to use many API's and also few VOIP system functionality. Also, I Plus

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(11 Commentaires)

Hello, We have reviewed the diagram in the attached file "Call Centre System [url removed, login to view]", and we consider ourselves apt fit to Build a web based Call center System. As we have developed wide range of Call center w Plus

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(16 Commentaires)

Hello! We are a US company with a 14 year history of developing cloud-based custom software solutions for a diverse client list. Our rapid development platform is able to save our clients significant time and money Plus

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(1 Évaluation)

Hello, I am very interested in your project. Please come on chat for detail discussion so that I can start your project asap. I am 5 years experienced PHP,HTML5/CSS3,MYSQL,WordPress,Bigcommerce expert and accordi Plus

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(71 Commentaires)

Hi Sir I am Alex and I am Business Development Manager at Spaculus Software Pvt Ltd We have developed similar system to your requirement for our Big Automotive Client based in UK Below is Description for our S Plus

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(3 Commentaires)

I was setup in the past four call center in company using [url removed, login to view] I can build call-center for you on this software, but you must increase your budget since this is very complex project to start cal Plus

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(5 Commentaires)

Respected Sir, i have read your Project Description , We are hereby offering myself for the job you have posted, we have a team and we can do well this job please give me a chance to serve you Thanks and Regards Plus

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(14 Commentaires)

Hi, I am a professional having experience in Information Systems domain for past 9 years i have pretty fine knowledge of the project summary which you have mentioned it can be done with a economic bid, which i have Plus

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A proposal has not yet been provided

%bids___i_sum_sub_35% %project_currencyDetails_sign_sub_36% GBP en 20 jours
(4 Commentaires)

Hello, Please read & understand my proposal carefully. I am the Freelancer that you are looking for! If you really need to Set up a call centre system, I am here to help you. [url removed, login to view] Plus

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(14 Commentaires)

HELLO Thanks for giving me chance to submit my parposal on your task and taking a minute to read my profile brief.I have read project requirements and i assured you 100% completion and best quality in reasoanble pri Plus

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(14 Commentaires)

Hi, I am interested. Please let me know you telecom infrastructure in details. thanks Narendra //////////////////////////////////////////////////

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(6 Commentaires)

Hello I have gone through you requirement and found myself most appropriate for this project. I have more than 7 yrs experience in IT field .if you can see my past work I.e. [url removed, login to view] [url removed, login to view] [url removed, login to view] A Plus

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(1 Évaluation)

Hello :) I'm CERTAIN I can deliver the requested call system within 2 weeks. I'm the co-founder of a small Canadian startup, looking to take on some contract work to help fund the business while we're launching. Plus

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Hello, Greeting of the day!! I have carefully read your job description and We have more than 4+ years of working experience in both of your required skills. And I am strongest at all of your required qualities. Plus

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A proposal has not yet been provided

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My profile Summary A technology professional with 15 years of experience in IT Management, Project, Application, Development, Networking, Server, and Virtualization & System Administration with technical expertise in Plus

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I have around 5 years’ professional working experience in Mobile Games (EA), Internet Search Engine (Baidu) and Internet Application (Tencent) industries as a software engineer with over 8 years’ solid programming exp Plus

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We have a long experience with budding Call centers we can provide you design,implementation and consultation for Full IP based call center soltution that can: [url removed, login to view] extensions with no geographical limitation. Plus

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