This project aims to build a help desk system that will help the organization to manage problem and support tickets requests. The tickets can be opened manually by a person or automatically through SNMP traps originated from an external application.
The help desk system also should provide notifications about tickets through email and SMS.
The solution should support following features:
100% Web-Based Interface
Tickets Request Assignments and Prioritization
E-Mail and SMS Alerts
PDF Generation, Spreadsheet and Word document Exports
Simple and advanced search
Statistics and reports
FAQ Knowledge Base
check attachment for more details
28 freelance font une offre moyenne de $2291 pour ce travail
Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Plus
Professional Web Developer is Ready get started right now and will finish in no time. Please check your PMB
Hi We are a UK based Web Solutions company established since 2006 and currently have 20+ designers and developers. We have reviewed all your requirements in great detail and have put together our proposal. Please find Plus
we have a team of 25 members with expertise in their profession. We have made a similar kind of projects. For further information please view your PMB. Ready to work with your Regards
I saw your request for an experienced freelance web developer who can design/develop a modern and effective help desk/support ticket website for you. Your new site can be developed around a full-featured database-driv Plus
Hi. We're the team specialized in .NET and Sencha Ext JS applications. We can produce high quality product very quickly. Please try us out.
Please Refer PMB. Our expertise include PHP, ASP.NET, VB.NET, C #,HTML 5, WEB 2.0 Applications, Wordpress 3, Joomla 1.6.3, JQuery, Drupal 7, Magento, OS Commerce Solutions, Open Source CMS, Search Engine Optimization ( Plus
i'm 4 years exp asp.net c# developer , it's my pleasure to finish your project in 10 days exactly.
I am vast with the internet though new to freelancer, online almost all the time and I give attention to details. Can provide excellent support for customers and also have very good command of English. I will await to Plus
I can offer the best service for this task with keeping the quality and effectiveness and am able to deliver my service within 2 days. I am very much interested to discuss about the project criteria and requirement wit Plus