Décerné

Web-based Help Desk System

This project aims to build a help desk system that will help the organization to manage problem and support tickets requests. The tickets can be opened manually by a person or automatically through SNMP traps originated from an external application.

The help desk system also should provide notifications about tickets through email and SMS.

Functional Requirements

The solution should support following features:

100% Web-Based Interface

User management

Tickets Creation

Tickets Request Assignments and Prioritization

E-Mail and SMS Alerts

PDF Generation, Spreadsheet and Word document Exports

Simple and advanced search

Statistics and reports

FAQ Knowledge Base

check attachment for more details

Compétences : .NET, HTML5, MySQL, Design de site internet

Voir plus : functional requirements help desk system, website creation system, web based design, statistics problem, spreadsheet to web application, problem statistics, problem and statistics, generation web creation, faq web design, desk web design, design web support, web based help desk, support help, web based, web based solution, support desk, sms based, pdf generation, help support, Functional requirements, Exports, desk, aims, help build, mail management system project

Concernant l'employeur :
( 0 commentaires ) Riyadh, Saudi Arabia

N° du projet : #1076732

28 freelance ont fait une offre moyenne de 2291 $ pour ce travail

ask2itsolutions

Please check PM for details.

3000 $ USD en 40 jours
(54 Commentaires)
7.6
sritechnocrat

Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Plus

2000 $ USD en 40 jours
(57 Commentaires)
7.4
expertspk

Hi, i can develop system for you . Please check your inbox. Thank you

1500 $ USD en 20 jours
(100 Commentaires)
6.7
k1ng440

Professional Web Developer is Ready get started right now and will finish in no time. Please check your PMB

3000 $ USD en 40 jours
(49 Commentaires)
6.0
mehta2010

Please check your PM.

2000 $ USD en 25 jours
(23 Commentaires)
5.9
Coopfreelancer

Hi We are a UK based Web Solutions company established since 2006 and currently have 20+ designers and developers. We have reviewed all your requirements in great detail and have put together our proposal. Please find Plus

1800 $ USD en 20 jours
(28 Commentaires)
6.0
pmansour

Kindly check your PM.

2500 $ USD en 30 jours
(12 Commentaires)
5.5
hgtechsolutions

hi Please check PMB

2250 $ USD en 30 jours
(12 Commentaires)
4.9
solvegen

Hi, Please check PM for more details, Thanks and regards - Solvegen, LLC.

2100 $ USD en 30 jours
(1 Commentaire)
4.7
snowmicro

Please check your PMB

3000 $ USD en 20 jours
(3 Commentaires)
3.9
brainsoftso

we have a team of 25 members with expertise in their profession. We have made a similar kind of projects. For further information please view your PMB. Ready to work with your Regards

2500 $ USD en 22 jours
(1 Commentaire)
3.6
bluemuse2010

I saw your request for an experienced freelance web developer who can design/develop a modern and effective help desk/support ticket website for you. Your new site can be developed around a full-featured database-driv Plus

1850 $ USD en 14 jours
(2 Commentaires)
3.2
salam786

please check PMB

1950 $ USD en 19 jours
(4 Commentaires)
2.7
mstijak

Hi. We're the team specialized in .NET and Sencha Ext JS applications. We can produce high quality product very quickly. Please try us out.

1500 $ USD en 10 jours
(1 Commentaire)
2.0
veb360

Please Refer PMB. Our expertise include PHP, ASP.NET, VB.NET, C #,HTML 5, WEB 2.0 Applications, Wordpress 3, Joomla 1.6.3, JQuery, Drupal 7, Magento, OS Commerce Solutions, Open Source CMS, Search Engine Optimization ( Plus

7852 $ USD en 40 jours
(0 Commentaires)
0.0
abdelazimahfouz

i'm 4 years exp asp.net c# developer , it's my pleasure to finish your project in 10 days exactly.

1500 $ USD en 10 jours
(0 Commentaires)
0.0
theDestinySoluti

Check PMB for Detail Bid

2100 $ USD en 40 jours
(0 Commentaires)
0.0
abiodunfaf

I am vast with the internet though new to freelancer, online almost all the time and I give attention to details. Can provide excellent support for customers and also have very good command of English. I will await to Plus

2000 $ USD en 30 jours
(0 Commentaires)
0.0
chumky2011

I can offer the best service for this task with keeping the quality and effectiveness and am able to deliver my service within 2 days. I am very much interested to discuss about the project criteria and requirement wit Plus

1500 $ USD en 2 jours
(0 Commentaires)
0.0
craigmaria

Australian Based web design company

1750 $ USD en 15 jours
(0 Commentaires)
0.0