Webmaster for Customer care,tech support and extensive follow ups to increase sales

We have a new consumer electronic site that requires the services of efficient talented customer service and support person for a few hours a day, at this point. Your task would include the following : 1)Provide technical support for all devices sold 2)Extensive follow ups of all sales inquiries RESULTING IN A SALE! 3)Setting up of an extensive FAQ answering all technical and service customer concerns. 4)Be knowlegeble and keep up to date with all the latest developments by surfing and PARTICIPATING in forums and newsgroups dealing in this industry. 5)MOST IMPORTANTLY INCREASE SALES BY YOUR PERSONAL RAPPORT WITH THE CLIENT!! Please specify your expertise as well your plan of action for this position. The predicted sales after 2months should be in the order of $5000 per month with a minimum sales increase of 20% per month thereafter. A similar site is making upwards of $20,000 per month in sales and thats after only 6 months of operation. I will be putting up several similar sites in the next 2 weeks. If you are confident in your abilities to make this a great site, then I welcome you aboard this project and lets discuss the game plan. I will be eager to hear your input.