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Atlassian Jira Service Desk/Confluence Set up

$15-25 USD / hour

En cours
Publié il y a plus de 3 ans

$15-25 USD / hour

I require a Jira Service desk and Knowledge base to be setup to handle customer queries for my online business (Zencart store). I’m busy learning the basics of Jira myself, and need help with the setup, permissions, logo etc. I also need tutorials on how to handle tickets. Would like to evolve it towards using Jira to plan the workflow in my company.
N° de projet : 27293108

Concernant le projet

11 propositions
Projet à distance
Actif à il y a 4 ans

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Avatar de l'utilisateur
I have 5+ years of experience as a JIRA administrator. I can help you in setting up JIRA Service Desk and Confluence and also provide training on how to handle tickets. Please reach out to me to discuss this.
$15 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
11 freelances proposent en moyenne $22 USD/heure pour ce travail
Avatar de l'utilisateur
Greeting from Engle Group! Our efficient services are best suitable for job due to included complementary add-ons in project: We would be providing dedicated Atlassian JIRA admin professional having industry experience of 5+years. Complementary- Migration Activity Expertise: 1. End to End JIRA configuration on Cloud, data center, Servers 2. Creation of customized dashboard for teams with workflows and Task assignment 3. Experience with Rest API for integration schemes 4. SQL Queries to retrieve the data from the database and testing. 5. Creation of complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes. 6. Integration of Hipchat tool and BitBucket tool in JIRA Add-on Services: -Integrate with tools you already use -Supercharge your CI/CD with pipelines and monitor build status from within jira -Integration with bitbucket to automatically update issues and transitions work when code is committed in Bitbucket -Integration with confluence to transform products requirements in confluence into a jira software backlog with one click Deliverables/Specializations: 1. Configure, Manage and administer JIRA and Confluence Add-ons plugins and extensions 2. Create customized dashboard for teams: a. Issues tracking b. Test Management c. Defect Tracking
$20 USD en 20 jours
5,0 (1 commentaire)
2,7
2,7
Avatar de l'utilisateur
Hi, I can set up the JIRA service desk application for you to handle customer queries. Let me know if you are interested,then I can get started.
$20 USD en 4 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
I hads on experience on Jira and confluence. I will definitely meet your project expectations. I will also give my inputs which I have learned while working in previous project.
$15 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello! When viewing your job details it really caught my eyes as they perfectly match my skills, with more than 6 years of project management including scheduling and planning using Jira, Trello, Asana, Hive, and other online project management tools. I'm a certified Project Management Professional PMI-PMP (Id no: 1597381) and Scrum Fundamentals Certified at Scrumstudy-SFC (Id no: 637130) I can help you make the setup, permission workflow and automation in Jira, and will make it easier for you to manage the support project and generate report and dashboards. Let's jump into an initial 10 min call, so we can discuss your project in detail and identify how my skillset will work best for you and provide immense value to your organization as well. Looking forward to hearing from you. Thanks. Mohamed Reda
$18 USD en 10 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
I am a CE graduate from Purdue University with strong Jira Service Desk experience. I have experience in setting up JSD and confluence KB for businesses with my past clients. For your business, i can setup a robust ticketing system and give you a head start in your training with how to handle the tickets from your customers. Be it permissions or look and feel of your service desk, i can set it up. I am confident about it. Let us know if you have any other questions. Thank you.
$23 USD en 15 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hi, i would like to show you my experience as Jira Administrator throughout my skills mentioned bellow • Decomposes and translates requirements • Performs application and interface troubleshooting • Proficient in JQL queries • Experience as a JIRA administrator and customising JIRA projects * working knowledge using jira Servicedesk product on daily basis, as agent and administrator
$22 USD en 25 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
I'm Assistance product owner of an Exchange platform, taking charge on Atlassian products like Jira, Confluence and advise for Customer service team on replying user's queries, help them in investigating the ticket and building process to solve user problems. I'm also experience with PHP which Zencart is built on.
$18 USD en 30 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Would love to help you with your project. I've handled Jira administration for companies large and small and for a number of scenarios, including service desk and ticketing. I've proposed an hourly rate, but am equally comfortable working in fixed price. If your timing is flexible, I can be very flexible in fees. I only bill for value delivered and your satisfaction is 100% guaranteed.
$50 USD en 20 jours
0,0 (0 commentaires)
0,0
0,0
Avatar de l'utilisateur
Hello. I've experience in coaching many clients on learning the basic of jira administration. I 've help many team to design theirs process in jira to handle services. I'm great in implementing JSD in business.
$23 USD en 40 jours
0,0 (0 commentaires)
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À propos du client

Drapeau de SOUTH AFRICA
Vredehoek, South Africa
5,0
1
Méthode de paiement vérifiée
Membre depuis mars 8, 2017

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