Some relevant work from my previous positions includes:
Quality Search Rater - Google subcontractor
Expertly researched thousands of queries to maintain and improve search result quality.
Cancer Information Specialist
Responded in writing to inquiries from physicians, health professionals, and the public about all aspects of cancer, including cancer treatment, clinical trials, wellness after cancer, and other information. Acted as a liaison between the National Cancer Institute (NCI) and the general public. Responded to inquiries over the Internet on NCI’s LiveHelp. Wrote and edited phrases for NCI’s Standard Response Library for Internet communications.
Health Information Specialist – Genetic and Rare Diseases
Investigated information available online pertaining to genetic and rare diseases. Responded to inquiries from physicians, health professionals, and the public regarding genetic and rare diseases. Wrote descriptions of diseases and treatments for publication on NCI's Web site. Translated scientific information into readable summaries describing genetic and rare diseases—their causes, physical manifestations and treatments—for inquirers. Wrote disease summaries for publication on the Internet. Identified resources on the Internet where reliable information could be found. Answered questions about over 1500 diseases in one year.