Mohamed A. Profile

EXPLORER

0,0

(0 commentaires)

Vous suivez désormais

Erreur de suivi de l'utilisateur.

Cet utilisateur n'utilise pas les utilisateurs à le suivre.

Vous suivez déjà cet utilisateur.

Votre plan d'adhésion ne permet que 0 suivis. Améliorez ici.

Ne suit désormais plus

Erreur lors de l'arrêt du suivi de l'utilisateur.

Vous avez désormais recommandé

Erreur lors de la recommendation de l'utilisateur.

Une erreur a eu lieu. Veuillez rafraîchir la page et réessayer.

E-mail désormais vérifié.

$2 USD / heure

cairo,

egypt

$2 USD / heure

Il est actuellement 9:19 PM ici

Rejoint le mars 28, 2018

0 Recommandations

Mohamed A.

@zankl

0,0

(0 commentaires)

0,0

$2 USD / heure

cairo,

egypt

$2 USD / heure

N/A

Travaux complétés

N/A

Suivant le budget

N/A

Dans les temps

N/A

Taux de réembauche

Call center specialist

- I am Working in the customer service field since 2007 ,I already worked as agent for 7 years.Sales & marketing Representative " American Yellow pages, Google Ads, Medical Equipment, Landlines, Cable channels " Direct T.V "" For 3 years ,I also worked as customer support representative " Serius XM Satellite Radio, Western union" for 4 years, After that I worked as trainer for 2 years and Quality assurance analyst for 1 year. - I Have native like american accent, Very advanced level in communication, Solving problems and customer satisfaction. - I can handle all the quality duties " Monitoring,Coaching and identifying the root cause of any weak numbers in call center and providing solutions. - I can handle all the training duties" Planing for training class, providing feedback and Delivering any kind of information in a smooth easy understandable way".

Voir tous les Copywriters en Egypt

Contactez Mohamed A. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

Commentaires

Modifications enregistrées

Aucun commentaire visible ici !

Expérience

Talabat.com

févr. 2017 - mars 2018 (1 an, 1 mois)

• Review of inbound and outbound telephone and email inquires. • Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative. • Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures. • Mentors newly hired representatives to ensure a smooth transition from learning environment to daily production environment.

Not courses

nov. 2015 - févr. 2017 (1 an, 3 mois)

• Create lesson plans and teach those plans to the entire class, individually to students or in small groups. • Track student progress and present the information to parents. • Create tests, create and reinforce classroom rules. • Work with center administration prepares students for standardized tests, and manage students outside the classroom.

Western union

oct. 2013 - sept. 2015 (1 an, 11 mois)

• Handle incoming calls or inquiries from prospective customers or clients. • Provide customer additional information or explains services. • Responsible for greeting customers in a courteous, friendly and professional manner. • Interact with multiple online systems while speaking with customers.