Hello,
Greetings from ASBK Services.
Founded in 2006, ASBK(TM) commenced its operations under its parent company, Aspire & SucceedHr Pvt. Ltd. and was later branded as a strategic business unit - ASBK with the vision of providing affordable business management services and technology solutions to the corporate world.
Already providing business process outsourcing services to a large segment in the corporate industry, ASBK was approached with requests for business process solutions such as Lease Abstraction and Transcription. The success of ASBK 's first Business Management Services lead ASBK to expand its service offerings to include Call Center,Transcription and other key service offerings.
All types of corporate industries, large and small, Consultants to Government departments, are drawn to ASBK's affordable services and solutions and industry experienced staff.
Today, ASBK is servicing companies in the United States, India and around the globe.
ASBK is a privately held company headquartered in Mumbai, India with supporting offices in Pune, India & Winnipeg, Canada. The unique integration of our trans-continental business culture provides financial benefits to our customers. The experience ASBK has gained by successfully bridging oceans to connect project teams, serves as a testimonial of our technical capabilities.
We provide business process outsourcing & recruitment services to various industry segments namely Pharmaceutical, Information
Technology, Telecom , New Media & Entertainment, Insurance, Hospitality, Retailing & more.
Clients include but are not limited to:
Abbott Laboratories
Dr Reddy's
Charak Pharma
Coca-Cola Beverages
Raymond Ltd
Godrej
Globus
Wadhawan Group
Aditya Birla Group
HDFC
Bizerba Gmbh (Germany)
Birla Sun Life
People group ([login to view URL], [login to view URL] etc)
Onmobile Global Ltd (Infosys group company)
Aeroflex India Ltd
Oriental Cuisines
Aqua Alliance
People Infocom
Neomobile /Arena Mobile
mobile2win
EMCO Ltd
Jyoti Structures Ltd
Maharashtra Power & Steel
We are currently looking for Inbound & Outbound voice Processes & Transcription Processes.
Look forward to work with you.
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Best Regards,
Ankur Sachan
Aspire and Succeedhr Pvt Ltd (India)
Mob: [login to view URL] I Tel : [login to view URL] I Fax : [login to view URL]
Web : [login to view URL] I Mail :
Web : [login to view URL]
Detailed Product Description
Service offerings include: Call Center ,Transcription, Data/Financial- Analysis/ Research
Call Center Services - Inbound, Outbound
Outbound Call Centre Services
Appointment Setting
This has turned out to be a pivotal call center service over the years. This is one of the call center services that firms offer for office appointments, reservations and service schedulers for various forms of transportations, dinners, seats, concerts, special events, seminars and others.
Cross Selling and Upselling
Cross selling and upselling services are provided by ASBK BPO. This call center function helps in the expansion of the client's market, thereby facilitating growth.
Telemarketing Services
Telemarketing services are primarily call center services which deal with enhanced customer service for the clients. ASBK BPO has been able to meet the client's target in this regard appreciatively.
Market Research & Survey
Market research is essential to gather vital information and current market trends, buying pattern of customers, competitors and potential area of growth. We offer extensive research services which enable you to attain business excellence.
Product or Service Promotion
Product promotion involves informing, reminding and persuading the customers to buy a particular product or service. ASBK BPO provides exclusive product promotional support to customers through tele-services.
Lead Generation
Lead generation means creation or generation of prospective consumer interest into a business product or services. ASBK BPO has the expertise to give you leads that will boost your sales. Through our network of call centres, we carry out market surveys and research that help us to generate fresh leads that have high rates of conversion.
Voice Broadcast
Voice broadcasting and voice mail broadcast allows you to instantly send bulk of interactive phone calls with ease while managing the entire process right from the Web. Through ASBK BPO Services you can instantly send alerts, reminders, notifications, political calls, messages, interactive polls, product updates or surveys right through Web.
Inbound Call Centre Services
Answering Service
An answering service is a business service that basically answers telephone calls and conveys messages to the clients. The answering service from ASBK BPO services is capable of doing this and more. We specialize in providing effective and accurate answering services that saves time and cost as well.
Customer Service
Every successful business focuses on three elements of customer relationship management - customer acquisition, customer growth and customer care. ASBK BPO is a perfect choice to be your Customer Relationship Manager. We will help you to track the buying patterns of your customers, detect market trends and accordingly sell your product or services.
Direct Mail Response
The process of direct mail response is offered by an inbound call centre. Our agents ensure that the mails reach the customers at the correct address and time. ASBK BPO ensures that each incoming call is processed efficiently and appropriately by our call centre representative.
Helpdesk Solutions
The help desk is the central hub through which problems and issues are reported. ASBK BPO Services provides tailor-made solutions to provide superior customer service interaction and thus leveraging each customer relationship to the fullest.
Inquiry Handling
Inquiry handling is a key function for an inbound call centre. All inquiries of the customers are handled appropriately and the detailed information about a particular service or product is given. ASBK BPO has an inbound call centre that offers all information required for the customer to have a thorough understanding of the products or services.
Interactive Voice Response
Interactive voice response (IVR) helps the inbound call centre in proper distribution of routing information with the help of FAX or pre-recorded voice messages. The IVR system of ASBK BPO includes services like speech recognition, self service and FAX management capabilities.
Sales Lead Qualification
Through this service, an inbound call centre offers qualified leads to increase business opportunity in your organization. ASBK takes charge of your hard earned inquiries to qualify, nurture, quantify and deliver ready-to-close sale opportunity with excellent return on investment.
Email and Chat Support
ASBK BPO provides management of client's email traffic on behalf of our clients. We work towards building quality customer relationship for our clients. We have successfully and competently handled email support. Our experience ranges from the simple to the complex.
Transcription
With the help of qualified and trained professionals, we at ASBK Services aim to maintain a high business standard in offering transcription services and catering to the needs of our clients based all over. Our transcription services have been developed with the help of dictation technology, state-of-art infrastructure, experienced and well-qualified transcriptionists, high-end software technologies and proof readers to offer end- to- end solutions for diverse fields of expertise. These include legal, medical and other businesses.
ASBK BPO Services can be an ideal partner for meeting and catering to the transcription service needs and requirements. Our customer care representatives are found to specialize in varied areas of legal or medical transcription. This is how we aim to serve our wide clientele by providing them one stop solution for all types of day to day requirements.
Whether you are looking for medical transcripts or business transcripts or legal transcripts; we bring you outsourcing solutions for almost all voice formats.
Some of the features that recorded a large number of customers to select ASBK transcription services in the recent years are as follows:-
Quality transcriptions at affordable rates
Multiple checks to ensure complete accuracy
Encrypted transcripts to protect confidentiality
Diverse range of services to cater to all your transcription problems
We are constantly striving to fulfill all types of your transcription demands. ASBK makes varied use of cutting-edge technology to ensure consistent high quality conversion of your audio-video to text- output voice transcription.
There is no doubt that technological innovations have led to the advancement of the voice transcription industry. This is the main reason why most people look for online transcription servicesto meet their business requirements. With technological advancements, changing trends and extended security concerns, ASBK BPO Services has been engaged in bringing forward a new level of integration and sophistication in the voice technology into each and every sphere of daily life to offer customers with the best results.
What you get selecting ASBK services?
Quality output
Accuracy at work
Affordable prices
Increased productivity and workflow
Minimum turn around time
Meeting deadlines
Well qualified work force with experienced professionals
