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$15 USD / heure
Drapeau de NIGERIA
lagos, nigeria
$15 USD / heure
Il est actuellement 6:59 AM ici
Membre depuis le décembre 5, 2022
1 Recommandation

Omotayo A.

@tayosmail20

monthly-level-three.svg
5,0 (7 commentaires)
3,0
3,0
$15 USD / heure
Drapeau de NIGERIA
lagos, nigeria
$15 USD / heure
88 %
Travaux complétés
100 %
Suivant le budget
100 %
Dans les temps
11 %
Taux de réembauche

HR/Customer Service/Virtual Assistant/Writer/QS

My biggest strengths as customer service representative are empathy and great communication skills. I always actively listen to the customer and then talk him through how to solve his problem or what I’m doing to help him out. I try to put myself in the customer’s shoes and make sure I can understand their needs best. During my career, I realized that a calm and friendly approach can work wonders in communication with a customer. As a Virtual Assistant I have excellent time management skills, which is why I am so good at keeping my clients organized. Another strength of mine is my ability to multitask. I can work on several projects at once without getting overwhelmed. My communication skills are also strong, as I always make sure to communicate clearly with my clients. Experienced HR professional with a track record of success in various HR functions, including recruitment, employee relations, performance management, and HR policy development. Skilled in strategic talent acquisition, fostering a positive work environment, and ensuring compliance with labor laws and regulations. Proven ability to effectively collaborate with cross-functional teams and senior management to align HR strategies with organizational goals. Strong interpersonal and communication skills, with a focus on employee engagement and retention. Adept at implementing HR initiatives that drive employee satisfaction, productivity, and organizational growth. Experienced writer with a proven track record of delivering engaging and persuasive content across various mediums. Skilled in crafting compelling narratives, conducting thorough research, and adapting writing style to target diverse audiences. Proficient in generating original ideas, meeting tight deadlines, and collaborating with cross-functional teams. Strong attention to detail and a passion for storytelling. Committed to producing high-quality work that captivates readers and achieves desired outcomes. Experienced Quantity Surveyor with a track record of successfully managing and optimizing costs on construction projects. Proficient in estimating, budgeting, and cost control, ensuring projects are delivered within financial parameters. Skilled in preparing detailed quantity take-offs, procurement, and contract administration. Strong analytical and negotiation abilities, coupled with excellent communication skills to collaborate effectively with project teams, clients, and suppliers. Committed to delivering accurate cost assessments, mitigating risks, and maximizing value for clients.
Freelancer Data Entry Clerks Nigeria

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Commentaires

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Montre1 - 5 sur 7 commentaires
Filtrer les commentaires par : 5,0
$59,00 USD
Great job done fast and professionally
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Drapeau de Michael H. @sjoe30951
il y a 1 mois
5,0
$41,00 USD
Thanks for great job helping us
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Drapeau de Michael H. @sjoe30951
il y a 1 mois
5,0
$80,00 USD
Amazing expert. Highly recommended. Smart and resourceful.
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Drapeau de Michael H. @sjoe30951
il y a 1 mois
5,0
$250,00 USD
Only reason for ending this project was just lack of given information on my part, This Freelancer is an amazing higher which anyone would be lucky to have as a freelancer.
Audio Services Telemarketing Sales Marketing Call Center
S
Drapeau de Stephen O. @Stephenstackpalm
il y a 2 mois
5,0
$15,00 USD
Great job. The freelancer was very professional.
Data Entry Marketing Social Media Marketing Online Writing Social Sales
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Drapeau de Jonas C. @jonaschagas
il y a 3 mois

Expérience

Customer service representative

Insurance Supermarket International
févr. 2021 - août 2022 (1 an, 6 mois)
De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policies Build sustainable relationships and engage customers by taking the extra mile Manage 450+ amounts of inbound and outbound calls per day. Answered customer telephone calls promptly to avoid on-hold wait time Investigated and resolved customer inquiries and complaints quickly.

Duvet Officer

world bank
juil. 2021 - nov. 2021 (4 mois, 1 jour)
Statistics, National Business Survey Census (NBS) under World Bank Project Collecting, analyzing, and interpreting data Identifying trends and relationships in data Designing processes for data collection Communicating findings to stakeholders Advising organizational and business strategy Assisting in decision making Followed local, regional and national surveying guidelines.

Qualifier

Specialty Life Insurance
sept. 2020 - févr. 2021 (5 mois, 1 jour)
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. Effective liaison between customers and Advisors. Maintained up-to-date knowledge of product and service changes. Guide callers through troubleshooting, navigating the company site or using the products or services Build sustainable relationships and engage customers by taking the extra mile Answered customer telephone calls promptly to avoid on-hold wait times.

Contactez Omotayo A. concernant votre emploi

Connectez-vous pour discuter des détails via la messagerie.

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 93%

Meilleures compétences

Data Entry 7 Ghostwriting 4 Article Writing 4 PDF 3 Airbnb 3

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