Shruthi M.

A Salesforce Admin with over one point five years of experience. I am a Certified Administrator. A double ranger in Trailhead.. Strong Knowledge in Salesforce Administration, Testing, Data Validation, Sales, Customer Service. - Strong fundamentals of SalesForce, SFDC architecture and CRM overview. - Experienced in implementing both Sales Cloud and Service Cloud application which involved customization of roles, profile, permissions sets, sharing rules, validation rules, Workflows, approval process, data import using data loader, workbench, [login to view URL] excel connector, Reports, and Dashboard. - Distinguished Excellence in troubleshooting, supporting end users, and developing technical staff to achieve performance objectives. - Excellent Interpersonal skills, team player with the ability to work effectively with all levels of an organization and individually as well. Below is my trailhead profile: [login to view URL] [login to view URL]