Rushid P.

Owner of RBC Computer I am a computer help desk support specialist with over four years of experience working in the field of computer support. Before I started working for my current employer, I worked at a local computer repair shop where pro-bono work and training were provided to families with little or no income. I helped provide these underserved individuals with high-quality computer systems and the training they needed in order to use them effectively. Focused on providing technical support for up to 500 clients, including PCs, Macs, and Linux systems. Tracked ticket volume and assigned tickets in order to maintain efficiency. Familiar with important aspects of computer technology, including software setup and repair. Created and maintained Microsoft Access database for an office computer network.