Image de profil de omayiomicah
@omayiomicah
Drapeau de Kenya Nairobi, Kenya
Membre depuis May, 2013
3 Recommendations

Techdsmart, ITIL® PMP®

En ligne Hors ligne
I have over five years experience in academic research with proficiency in Academic Research and technical writing i.e. Electrical, Telecommunication Engineering and Information Technology,web and eCommerce i.e. thesis, dissertations, content writing. We have knowledge in writing styles such as HARVARD, CHICAGO, APA, MLA, IEEE styles etc. If you have any project whether Academic or IT, however big it is, i can handle it. I have a team of experienced professionals. I am also a certified ITIL® Practitioner and Project Management PMP® executioner. I am your guy when it comes to IT Service Management related consultation. Why compromise on quality? Contact me ASAP and will deliver high quality work. A++ work guaranteed. Regards,
$20 $ US / h
74 commentaires
5.7
  • 99%Travaux complétés
  • 99%Dans le budget
  • 98%À temps
  • 29%Taux de réembauche

Portfolio

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Expérience

SYSTEMS ENGINEER

Aug 2014 - Aug 2015 (1 year)

•Configure, test and troubleshoot various networking equipment •Resolve and escalate system alerts issues appropriately from start to completion. •Perform system maintenance to proactively tune various network issues prior to occurrence. •Create, open, resolve and close escalated trouble tickets using Remedy. •Configure, monitor, and insure connectivity of LAN, and WAN sites.

Éducation

TELECOMMUNICATION ENGINEERING

2010 - 2014 (4 years)

Certifications

ITIL® Foundation Certificate in IT Service Management (2015)

PeopleCert

Basic and deep understanding of ITIL processes, capacity management, availability management, SLA management and vendor management.

Project Management Professional PMP® (2015)

Project Management Institute, PMI

Deep understanding of project planning, forecasting, financial planning and exectution

Publications

Improve Intelligence of E-CRM Applications and Customer Behavior in Online Shopping

This publication discusses on the ways of improving intelligence of E-CRM Applications and Customer Behavior in Online Shopping

Certifications

  • US English Level 1
    85%

Vérifications

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