EXPLORE

Article Rewriting Customer Support Editing Proofreading Virtual Assistant
Profile cover photo
User Avatar

Okechukwu M.

@okechukwu1

annual-level-three.svgverified-v2.svgpreferred-freelancer-v3.svg
4.9
94

7.6

7.6

100%

monday.com | Asana | ClickUp | PM | Ops

$19 USD / Hour

・

Flag of

Nigeria (2:14 AM)

・

Joined on November 24, 2015

・

22 Recommendations

$19 USD / Hour

・

Most teams don’t struggle because of tools. They struggle because work isn’t designed clearly. When workflows are unclear, teams over-communicate, deadlines slip, and project tools become noise instead of leverage. I help growing teams design and implement clear workflow systems using Asana, ClickUp, and [login to view URL]—so work moves forward without constant chasing. What I help with: Designing end-to-end workflows (projects, handoffs, approvals) Cleaning up and restructuring Asana, ClickUp, or [login to view URL] setups Implementing automations that reduce manual follow-ups Documenting SOPs so systems stay usable as teams scale What clients usually see: Clear ownership and accountability Fewer missed deadlines and duplicated work Less micromanagement, more execution Tools that support the business instead of slowing it down I’ve worked with startups, consultants, and remote teams that needed structure without bureaucracy and systems that actually stick. If your team has outgrown its current setup—or inherited a messy one—let’s rebuild it properly. 👉 Send a message and tell me what’s not working.

Verifications

On time

100%

On budget

98%

Accept rate

92%

Repeat hire rate

12%

Portfolio

Portfolio

All
3D Modelling (0)
Proofreading (0)
13671831
11467791
11510688
11470070
11770476
10269451
13671831
11467791
11510688
11470070
11770476
10269451
4.9 · 94 Reviews
94 Reviews
L
Flag of

Lee B.

5.0

$$

2 months ago

Monday.com Workflow Optimization

Oke was great to work with. My project was not completed, however, this was due to a pivot in requirements for my business & not due to the freelancer. I would work with Oke again in future.

Share

User Avatar
Flag of

Corey T.

5.0

$1,387.19 CAD

7 months ago

Executive Assistant for AI-Assisted Research Journal

I very likely will reach out to hire him again. He's trustworthy, reliable, and well organized. And pleasant to work with :)

Share

User Avatar
Flag of

Corey T.

5.0

$642.80 CAD

7 months ago

EA for Private Practice

I very likely will reach out to hire him again. He's trustworthy, reliable, and well organized. And pleasant to work with :)

Share

T
Flag of

Tim G.

5.0

$$

8 months ago

Streamlining Rusty Deer's Processes with Make.com / N8N

Okechukwu was great at coms, and did the work asked and more. great help

Share

M
Flag of

M P.

5.0

$$$

8 months ago

Asana Specialist for Process Transformation Initiative

Oke has been great to work with. Despite some bottlenecks within our own company, Oke was able to deal with different teams in order to move the project along seamlessly. He also helped a lot with some api integrations which has given us a pretty slick system. No hesitation in strongly recommending Oke.

Share

Experience

Project Manager

Nov, 2023 - Feb, 2026

•

2 years, 3 months

GrowthMatch

Nov, 2023 - Feb, 2026

•

2 years, 3 months

Responsible for managing end-to-end customer fulfillment operations for a content production and distribution workflow, ensuring projects move efficiently from planning through delivery. I coordinate cross-functional teams, oversee production timelines, and maintain clear communication with clients to ensure high-quality deliverables are completed on schedule.

Flag of

Texas, United States

Nov, 2023 - Feb, 2026

•

2 years, 3 months

Project Manager/Operations Manager

Jun, 2018 - Mar, 2022

•

3 years, 9 months

The App Guys

Jun, 2018 - Mar, 2022

•

3 years, 9 months

As Project Manager/Operations Manager, some of my responsibilities include: - managing company staff/contractors and clients. - creating SOPs and ensuring implementation throughout the company. - ensuring project deliverables are provided on time. - ensuring all projects are completed within the desired timelines. - working to maintain the company culture and acting as a liaison between staff and higher management. - general research to determine ways of improving company SOPs.

Jun, 2018 - Mar, 2022

•

3 years, 9 months

Customer Support Team Lead

Jul, 2019 - Aug, 2020

•

1 year, 1 month

E-Holding

Jul, 2019 - Aug, 2020

•

1 year, 1 month

As Customer Support Team Lead, my responsibilities include: - generating SOPs and ensuring they are adhered to - training new agents - ensuring customer complaints are handled correctly - managing the more difficult customer complaints - quality assurance

Jul, 2019 - Aug, 2020

•

1 year, 1 month

Education

University of Port Harcourt

2017 - 2019

•

2 years

Masters in Engineering Management

Flag of

Nigeria

2017 - 2019

•

2 years

University of Port Harcourt

2008 - 2013

•

5 years

B. Eng Civil Engineering

Flag of

Nigeria

2008 - 2013

•

5 years

Qualifications

Professional Scrum Masterâ„¢ I (PSM I)

2026

Scrum.org

Those who earn the globally recognized Professional Scrum Master I (PSM I) certification have demonstrated a fundamental level of Scrum mastery, including the concepts of applying Scrum, and proven an understanding of Scrum as described in the Scrum Guide. This individual has also demonstrated a consistent use of terminology and approach to Scrum.

2026

Asana Workflow Specialist

2025

Asana

By becoming a Workflow Specialist, you'll be able to design and implement enterprise-level workflows for your team. You'll also learn research-backed change management strategies to ensure your teams adopt new workflows.

2025

ClickUp Expert Certificate

2024

ClickUp

Welcome to the ClickUp Expert Certificate! This certificate is geared towards ClickUp admins of Workspaces who want to show the world they are experts in both ClickUp and productivity.

2024

Certifications

US English - Level 1

US English

Basic Numeracy - Level 1

Basic Numeracy

P

Preferred Freelancer Program SLA

US English - Level 2

US English

UK English - Level 1

UK English

Registered Users

Total Jobs Posted

Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)

Copyright © 2026 Freelancer Technology Pty Limited (ACN 142 189 759)