Monina S. Profile

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$10 USD / heure

mabalacat city,

philippines

$10 USD / heure

Il est actuellement 4:40 PM ici

Rejoint le mars 17, 2017

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Monina S.

@monchmiguel

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(0 commentaires)

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$10 USD / heure

mabalacat city,

philippines

$10 USD / heure

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Admin Assistant and Customer Support Expert

I am enthusiastic, reliable and hardworking individual who has over 10 years of experience giving professional, efficient and high quality service to various call center companies.I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and am eager to learn to use any new tools that get the job done well. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. Currently working as an Administrative Assistant, doing admin work like email and calendar management, research, data entry, and some customer service. I look forward to working with you in providing excellent service and anything else you may need help with!

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Expérience

Gogozing Philippines OPC

mars 2021 - Jusqu'à présent

Respond to prospect client enquiries, collect evidence or documentations necessary for the initial assessment of Australian visa Follow-up on clients for completion of the necessary documentations for the assessment. Sort and manage client documents on Google Drive. Help client apply for Police check, Health Examination and Health insurance. Draft client visa application on the immigration website; Draft the necessary client visa forms.

Gogozing Migration | Your Virtual People

juin 2018 - mars 2021 (2 ans, 9 mois)

Respond to prospect client enquiries, collect evidence or documentations necessary for the initial assessment of Australian visa Follow-up on clients for completion of the necessary documentations for the assessment. Enter all client details on Migration Manager based on the documents provided; Sort and manage client documents on Google Drive; Draft client visa application on the immigration website; Draft the necessary client visa forms.

Convergys Philippines

juil. 2017 - févr. 2018 (7 mois, 1 jour)

Taking Inbound calls, answering billing questions, adding features on the account, and addressing customers issue by isolating it if it is a network, provisioning or hardware problem. Provide troubleshooting and make a thorough follow until it gets resolved.