My name is Ahmed Mohamed from Cairo, Egypt. I am a a technical support specialist. I graduated from the faculty of business information system, Canadian International College. As a freelancer, I am a dedicated hard worker and I have a 100% work success including Six years experience on Upwork.
I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, software, and network environments. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multitask oriented, self-starter, enjoy challenge, and continually stay abreast of the latest advancements in Computer Engineering.
SKILLS
•Microsoft windows server
File and Storage Services
Print and Document Services
Remote Access
Remote Desktop Services
•SSL certificate "Certificate, SAN Certificate and wildcard certificate"
And Much more