Marlowe A.

## BIO     **MARLOWE DUREZA AMOGUIS** *Bagong* *Barrio Caloocan City* ***Cel No: 09298439009***   <img height="9" src= "file:///C:/DOCUME%7E1/Owner/LOCALS%7E1/Temp/msohtml1/01/clip_image001.gif" width="585" />    **WORK EXPERIENCE:**           ***TELETECH CUSTOMER CARE*** *Nov 16, 2010-August 27,2011* *     SM Corporate Ctr.Mall of Asia* *     Pasay city*      ***Customer Service Agent (Healthcare Account)***   ***          Tier 1: Nov 10,2010- March 27,2011*** ***              Responsibilities:*** ***Provide Blue Shield of California (BSC)members eligibility and benefits.*** ***          Tier 2:March 27,2011- August 27,2011*** ***              Responsibilities:*** ***Provide Blue Shield of California (BSC) Healthcare providers claims information.***        ***LAH Construction Corporation*** **Globe Accredited Contractor** *March 23, 2010 – Sept. 20,2010*      ***QA Inspector***                    *Provide installation inspection report to* *QA Engineer.*                      *Do on-site audit of the contractor’s equipment and make standard compliance report.*   *Do field inspection of broadband/DSL installation.*               **SHIN-ETSU MAGNETICS PHILS.** *June 10, 2008 – August 13,2008* *     Phase V* *Laguna Technopark,Laguna Phils.*      ***Plant Technician***                  *Provide technical support to the production.*      *               Regulate and ensure adequate water supply.*   *               Weekly tuning up of the back-up diesel generator.*                          ***SCAD Services (S) Pte. Ltd******.*** *November 21, 2007 - February 15, 2008* *     EPZA, Rosario, Cavite*             ***Assistant Supervisor***                    *Assists supervisor’s daily completion report.*   *Do inspection of the finished products .*   *Provide completion and quality reports.*               **EDUCATION:**   ***2005*****-*2006 BS Electrical Engineering*** *Central* *Mindanao University*    *Musuan, Bukidnon,Philippines*   *Affiliations:*   * *Institute* *of Electrical Engineers of the Philippines Officer (2003-2005)* * *Christ’s Youth In Action Student Staff* * *CMU Entrance Examination Scholar*   ***1998-1999 (Secondary)*** *Stella* *Matutina Academy* *Kibawe,Bukidnon*   *Awards and Honors;*   * *Academic Recognition(Top Ten)* * *Entrance Examination Scholar* * *Band Major* * *Service* <!-- --> * *Award* ***1994-1995*** ***(Elementary)*** *Sampagar* *Elementary School*   *Awards and Honors;*   * *Class Salutatorian* * *Math Olympiad Champion (Municipal Level)* * *Math Olympiad 2nd Placer(Intermunicipal)* * *Science Wizard*       **CERTIFICATES RECEIVED:**          ***ISO 9000:2000 Certificate*** ***(Quality System Standard)*** *          SCAD Audio-Visual Room* *            November 16, 2007*       ***TESDA ENGLISH*** ***PROFICIENCY TRAINING: Call Center Agent Foundation Training*** *(July 26 - August 07,2008)* *                             2ND Floor Janov Plaza,* *Pasong Tamo Ext.,Makati City*     ***TELEPERFORMANCE PHILS.: (Technical Support Training)***                         *(Sept 2,-Oct 10, 2008)* *                        Octagon Bldg.Ortigas Ctr. Pasig City* ***Troubleshooting computers for verizon subscribers.***                 ***CONVERGYS:    English Communication Training (TSR)***                 &a