Very Important to LISTEN customer requirements, even he/her does not mention some of them, an appreciated value is to go one step ahead to be able to see what the customer wants to see, the desire vision. At the begining, I am a project leader, listening, understanding, gettting customer desires and then I am a software developer, a certain one. I am a consultant willing to serve and help. Knowledge and long experience are part of my profile solving many kind of challenges in Microsoft Excel, Access, solving big issues, for services & manufacturing companies, production, planning, engineering, materials, sales departments, IT areas, ERP's, complex plant capacity calculations, solver software, VBA macros, manufacture simulations, automatic tools development and many other kind of requirement of any department using also Lean prespective. Coaching leaders, trainning people, I have more than 20 years developing useful: KPI's, Metrics, Software tools, industrial Trainner for Managers, Directors, and Global leaders at Flextronics, Jabil, Benchmark, Molex, etc.. Smart listening for accurate development. What you measure is what you improve, always looking for continuos improvement. Able to attend in english and spanish (español).