Khevin Edward J. Profile

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$4 USD / heure

san jose del monte city,

philippines

$4 USD / heure

Il est actuellement 4:35 PM ici

Rejoint le décembre 13, 2022

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Khevin Edward J.

@khevinjacang10

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(0 commentaires)

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$4 USD / heure

san jose del monte city,

philippines

$4 USD / heure

N/A

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Suivant le budget

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Dans les temps

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Taux de réembauche

IT Service Desk Analyst, Application Developer

I am knowledgeable in using Computers. I know how to troubleshoot computers. Done trainings for 2-4 months in programming from that training I understand HTML, CSS, Javascript. Also proficient in using Microsoft 365. I have been working as IT Service Desk Analyst L1/L2. In this position I gain knowledge of using Service Now, Ticketing system like Incident tickets and Request tickets. In this job I also managed to deal with different types of customers and client, and gladly I always receive customer satisfaction from surveys. Also I gain knowledge in using Microsoft azure and Active Directory. The tasks I've been doing in being IT Service Desk Analyst is that I handle phone, chat, email and Web-Submit channels. Troubleshooting software, hardware and network related Issues I can speak and understand English very well. I know Video Platforms like YouTube, TikTok and also knowledgeable in Social medias like Facebook, and Instagram. Also knowledgeable with Image and Video editing using CapCut or Canva.

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Expérience

Atos Information Technology Inc.

janv. 2022 - Jusqu'à présent

In this position I gain knowledge of using Service Now, Ticketing system like Incident tickets and Request tickets. I also managed to deal with different types of customers or clients, and gladly I always receive customer satisfaction from surveys. Also I gain knowledge in using Microsoft azure and Active Directory. The tasks I've been doing in being IT Service Desk Analyst is that I handle phone, chat, email and Web-Submit channels. Troubleshooting software, hardware and network related Issues.

Atos Syntel Infotech

janv. 2022 - Jusqu'à présent

In this job I am trained and completed all the computer programing training. Able to gain knowledge in using HTML, CSS, JavaScript in creating Web Application. Also learned C# for backend part, and lastly My SQL in database. I have certificates in all this trainings. Been an frontend developer in creating Web Application in eCommerce. Tasked to design UI for our Web Application.

New San Jose Builders Inc.

juil. 2021 - déc. 2021 (5 mois, 1 jour)

In this job I am tasked to study all the details of the properties that we will need to sell. Been doing Facebook ADS/Suites for more interaction to social media. Sold 1 condo unit in just 1st month and been awarded as ice breaker of the year.