Jhoana B. Profile

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$7 USD / heure

000000000,

philippines

$7 USD / heure

Il est actuellement 7:47 PM ici

Rejoint le janvier 7, 2011

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Jhoana B.

@jhobandillo

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$7 USD / heure

000000000,

philippines

$7 USD / heure

N/A

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Suivant le budget

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Dans les temps

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Taux de réembauche

SEO Web Content Writer/ BPO Provider

I am a freelance writer specializing in SEO/keyword driven content, technical writing, eBooks, internet research and blog maintenance. I have been in the outsourcing industry for 10 years and I am able to deliver high quality content and services to fit your needs. I can guarantee to provide high quality original content on a wide range of topics from technology, family, reference materials and everything else in between. To ensure that you get what you pay for, all works are thoroughly edited, proofread and double checked for authenticity. I graduated with a Bachelors Degree in Mass Communication from the University of the Philippines and have had the privilege to work with MSN, Verizon and Accenture. I am an experienced ESL (English-As-A-Second-Language) instructor as well as a Communications trainer, prior to pursuing my career as an online professional.

Voir tous les Copywriters en Philippines

Contactez Jhoana B. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

Portfolio

Provided a 50 page Ebook with image cover, on Homeschooling, introduction, curriculum and helpful tips on motivating homeschooled children.

An EBook on Homeschooling

Provided blog banner for http://rawfoodcleanses.com/

Raw Food Diet Website

Provided articles and images for http://bloggingforbeginnersite.com/

Blogging For Beginners Website

Provided wed content, images, banner and blog design.

http://bestsalsadancing.com/

An EBook on Homeschooling

Raw Food Diet Website

Blogging For Beginners Website

http://bestsalsadancing.com/

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Expérience

Accenture

mars 2007 - mars 2010 (3 ans)

Monitors daily output of team to ensure team meets monthly goals. Acts as mentor and coach of team members Acts as internal Quality Audit Lead of the team Fosters and maintains good client service relationship Maximizes team efficiency by creating and implementing daily/monthly/quarterly work tasks/plans aligned with project initiatives and goals Acts as single point of contact of onshore counterpart on follow-up items, and/or resolution of outstanding requests and escalated items Creates and final

Advanced Contact Solutions Inc

janv. 2006 - févr. 2007 (1 an, 1 mois)

'Manages a team of 15-20 technical support representatives. Specializes in * technical and communication training & development *people management to achieve client stated goals *Generates and monitors metric reports * Conduct competency-based interviews for new hires

RMH Teleservices Asia Pacific Inc.

mai 2004 - janv. 2006 (1 an, 8 mois)

The responsibilities included offering resolution for issues concerning dial up connectivity and customer education on product specific features. Responsibilities also entail handling supervisory calls escalated by Level 1.