I r ene G e r aldine C alde rón de D íaz
JOBS
At Krome Photos:
1. Marketing Manager (September 2010- March 2011)
Responsibilities: Create and Manage Google and Bing campaigns through Precision View tool/ Create and launch sign up and sales offers/ Create marketing reports gathered through Google analytics, Precision View reports and other tools / Help structure Krome [login to view URL] content.
At TACA Airlines:
1. Communication coordinator for DISTANCIA loyalty program - TACA´s frequent flyer
program (August 2007 - June 2009)
Responsibilities: Friendly text redaction at [login to view URL] in English and Spanish / Create and coordinate e-commerce offers in English and Spanish /Coordinate DISTANCIA´s offers in all massive medias in North, Central and South America / Create and coordinate communication project for TACA´s frequent flyer program / Create and coordinate point of sell material for the brand / give art approval for advertisements made by DISTANCIA´s partners in North, Central and South America / Coordinate and select material for BITACORA (on board TV at TACA´s airplanes) for the DISTANCIA brand.
2. E-commerce and offers sales Agent for [login to view URL] at TACA (North, Central and South America in both languages English and Spanish) (June 2006 - July 2007)
Look up for sales opportunities and launch offers via [login to view URL] and email/ Manage content on [login to view URL] / Coordinate material for sales gathering via Commission Junction.
At FEDEX-TELEPERFORMANCE:
3. Customer Service Quality Assessor for FEDEX in the United States, at the Telemarketing company: Teleperformance located in El Salvador.(2005) (Trained during 1 month at Fedex Headquarters in Memphis, TN)
4. Customer Representative for FEDEX in the United States, at the Telemarketing company located in El Salvador named Teleperformance. (2005) (winner of the employee of the month during 6 months)
At MAXIMA PUBLICIDAD:
5. Trainee at Máxima Publicidad as a creative copywriter for 6 month.(2004)
STUDIES
2001 - 2006 Bachelor in Social Communications, with specialization in the
marketing field at Escuela de Comunicación Mónica Herrera
2001 - 2003 Technical in Social Communication and Advertising (Escuela de
de Comunicación Mónica Herrera)
June 2000 High School at Colegio Salvadoreño Inglés
LANGUAGES
Spanish (mother tongue), English (90%) and French (60%)
COURSES AND OTHER DIPLOMAS:
OBTAINED DIPLOMAS: CAMBRIDGE and Certificate of Office Professional in Computer Technology ( given by Future Kids).
Computer programs learned:
Windows, Word, Excel, Power Point, Front Page & basic html. Other tool programs for web content managing, Google Analytics, and Ad Words.
Teaching English for Children (given
by Centro Cultural Salvadoreño)
August to November 2000 Computer Graphic Design course, at Lidernet
Photoshop, Freehand, Corel Draw and
Quarkxpress.
TRAININGS RECEIVED
• Training for the customer Quality Assessor FEDEX position, at Fedex Headquarters in Memphis, Tennessee, US. (May 2005)
• Strategic Planning Workshop given by TACA Airlines ( Oct 2006)
• Social Responsibility workshop given by FUNDEMAS co-financed by the Banco Interamericano de Desarrollo and Organización de Estados Americanos (May 2006)