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$25 USD / heure
Drapeau de UNITED KINGDOM
$25 USD / heure
Il est actuellement 6:10 PM ici
Rejoint le avril 25, 2022
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Keith L.

@Igundwane

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$25 USD / heure
Drapeau de UNITED KINGDOM
$25 USD / heure
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Remote IT Support Contractor, Trainer & CSR

Areas covered : The whole of Europe and Scandinavia, Ireland, UK, Africa, Middle East, India, SE Asia, parts of the USA and Australia. Flexible enough to work standard 8 – 5 UK, European and Africa Hours or if required very early morning hours. SE Asia would be standard working hours, USA, and Australia evening / nights. Contract roles and requirements, highly flexible and open to all options and ideas. 1- Full Time Contract with one company 2 - Up-to 2 or 3 small part time contracts with companies that are looking for value saving measures, yet still require a small level of IT support but do not require a full-time person. I can offer both technical and non-technical expertise and training on both a small and corporate level and as a highly effective and articulate communicator, dealing with people who have all different levels of IT knowledge is one of my specialities. I prefer to work within the middle ranking areas as that is where I am most comfortable operating with the best results, however, that is not to say I would not be keen to take on new challenges within the higher levels should they be presented. IT technical support covers a myriad of areas, and I would be happy to expand on the points mentioned within my CV, Windows 10, 8, 7. Microsoft Office 365 and its affiliated programs. Microsoft Management Consoles. Various Microsoft and related corporate chat platforms. Excellent troubleshooting and deskside support. End user support and training, stakeholder engagement, management and many other areas. Personal Background and Exposure : Over 25 years working experience in a number of different fields around the world, from farming, hotels and tourism, blue chip companies, local government and the national health service, state department in the USA, International organisations such as Unilever, the aviation sector and most recently EVTOL aviation in Germany. Should you have any clients or companies that potentially are interested in what I have to offer, I would welcome the opportunity to have a more in-depth conversation either via phone or video and see if we can put together a mutually beneficial package which would work for all of us.

Contactez Keith L. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

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Expérience

Remote IT Support specialist & MS Trainer

Lilium Aviation GmbH – Munich Germany
sept. 2020 - janv. 2022 (1 an, 4 mois)
Contracted for the companywide rollout of MS Teams. Moved onto delivering full training of MS Teams, via live remote training sessions 1000 users. As a result this later evolved into regular trouble shooting, training, mentoring and restructuring of folder and filing systems for users on their One Drive and its associated Share point Synchronisation. Supported a multinational multi lingual workforce who came from 56 nationalities in multiple time zones via phone, email and remote access.

Deployment & Support IT Engineer

Interstate Hotel Group via TMB Systems
janv. 2020 - avr. 2020 (3 mois, 1 jour)
Migration and Deployment Engineer for Large Scale Hardware Upgrade and Refresh within the Hotel Industry across the UK and Scotland. Upgrading of IT equipment from Windows 7 to 10 throughout the Holiday Inn and Hilton Hotel’s Migration of user data, setting up each individual user and testing accounts,

Field & Support IT Engineer

The Highland Council
nov. 2019 - déc. 2019 (1 mois, 2 jours)
Deployment of desktops, thin clients and laptops to 14 000 users throughout the highlands. Individual project allocation on a daily basis, Deployment and setup of new IT equipment, Resolutions of issues onsite, Training of users on new systems,

Éducation

Zoology

Zimbabwe Open University, Zimbabwe 1992 - 1995
(3 ans)

Qualifications

Customer Conflict Resolution Specialist

Myself
2021
Customer Conflict Resolution Specialist for the Hospitality and Resort Industry

Abandoned and Orphan Animal Rescuer and Raiser of all things small and little

Myself
2021
Abandoned and Orphan Animal Rescuer and Raiser of all things small and little

Pvt Pilot

Kenya Civil Aviation
2018
Pvt Pilot Licenced on Cessna's 152 & 172 as well as various type rating experience on ultralights and microlights

Contactez Keith L. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

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