Executive with over 20 years of experience in structuring and leading operations and business units in the Services sector, including Telecommunications, Retail and E-Commerce, with full responsibility in the Planning and Infrastructure, customer experience, digital areas.
Consolidated experience in Sales on Marketplace platforms such as Amazon, Ebay, Submarino, Rakuten, Mercado Live and Walmart. - Virtual Assistant and Manager.
The objective of my work is to contribute to the growth of
businesses to gain market share (new businesses and/or operating geographies), to differentiate themselves and increase their margins, through an accurate strategic vision associated with robust execution capacity, with ease of adaptation. to new environments and jobs.
I lead high performance and capillarity planning and infrastructure teams.
Throughout my career I have presented expressive results, implementing IT teams with a focus on profitability, profitability, competitiveness, innovation, quality, productivity, efficiency, digital transformation.
Knowledge and ability to work in start ups and mergers of companies.
Skillful negotiator and manager of large contracts, with high capacity in designing and implementing outsourcing processes and teams.
Specialist in digital transformation and customer experience management, with technical and commercial knowledge to implement e-commerce operations . Amazon Virtual Assistant.Recognized systemic vision, which allows me to connect demands between the different areas of the company and the market, with solid communication and influence skills to mobilize all stakeholders towards a common goal.
Amazon Seller Business VA oriented. Resident and Authorized Work in the US.