Angela T.

SHOPIFY: • Can do anything- building a shopify store from scratch- *manage account, process orders, contact suppliers, bulk csv order processing , product export, • Oberlo • Can maintain Shopify Account Easily • Can work well with FB Ads Manager etc. • Product Research WORDPRESS: • Manage sites etc Manage Disputes on various Payment Gateway on Shopify Such as: • Stripe, Chase, Paypal etc. CLICKFUNNEL: • Manage Funnels CUSTOMER SERVICE EXPERIENCES: • Answering customers on Amazon • Answering customer queries on Zendesk and Gmail including Facebook Pages • Answering queries on wp-admin pages • Customer Service for any other business-related tasks • Import and Export- deal with suppliers and shipments • Managing Amazon seller accounts, eBay, and other eCommerce Website COMPANIES I WORKED WITH: • PmaDesk (Carl Doppler-Owner) •O&T Success LLC (Amazon business) (Ori Firouz-Owner) • Monavy , ecomillionaire (Gabriel Beltran -Owner) During my past experience as a Customer Service Representative/ Virtual Assistant, I have gained a lot of knowledge and skills in dealing with customers or clients needs. I am providing information to address inquiries regarding products and services to customers. I have dealt with customers complaints and resolve any possible issues with the product or service. I also did marketing campaigns to boost the sales of our products. Included in the marketing strategy is creating a lot of articles, that have been a great impact in promoting our products especially with the new/ upcoming products. In addition, I have also helped set up a website, especially on the content writing. I have a great knowledge on how Shopify store works, from setting up a Shopify store until it sells. I have also worked with a company that uses Amazon platform, eBay, Sears, Rakuten and another online store platform. As an experienced Virtual Assistant I am good at entering data into forms, editing current information, proofreading text and updating databases. I have a good communication and excellent writing skills which is a vital asset of a Virtual Assistant, it is needed because I will be constantly communicating or interacting with people to arrange or fix meetings or create schedules, answering emails. I am highly attentive to details and can work with less supervision. I have a Good problem solving and decision-making skills. I am looking for a long term job