Project Manager for Shopify agency (working with sustainable, eco-friendly brands)
$15-25 USD / heure
We are a fast-growing Shopify ecommerce agency based in Dublin, Ireland. We help grow sustainable (eco-friendly) ecommerce brands on Shopify. We provide Shopify website design and development services, as well as digital marketing services (Klaviyo email marketing, Google Ads, and soon: Facebook Ads and SEO).
You will report directly to the Director of the company who is based in Boston, MA in the United States.
We're looking for a Project Manager to manage our client projects and coordinate the work getting done by our team members.
REQUIREMENTS FOR ROLE
Mandatory Requirements
- Immediate start
- Fluent/Native English speaker
- EST/GMT timezone
- Available Monday to Friday
- 30+ hours of availability per week
- We'll start you on 20 hours per week
- 4 week trial period
- Project Management experience
- Experience managing multiple team members
- Experience managing multiple clients
- Knowledge of ecommerce
- Knowledge of how to use Shopify
- Knowledge of how to use Klaviyo
- Knowledge of how to use Google Analytics
- Coachable
- You must be willing to take on advice
- Fast learner and willingness to learn
- Everybody makes mistakes. But we do not tolerate making the same mistakes more than once. When you make a mistake and we explain to you the correct way of doing something, we expect you to take the feedback onboard and apply it going forward
- Deadline-driven
- Punctual
- Show up on time to meetings
- You will track your time on Toggl
- Even though you're starting out Upwork, we require that you track your time via Toggl. This helps us understand how much time we spend working on each client's project
Nice-to-haves
- Previous experience working with/for an agency
- Knowledge of how to use Notion
- Knowledge of how to manage ad campaigns on Google Ads
- Knowledge of how to manage ad campaigns on Facebook Ads
- Knowledge of how to use Figma
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DAILY RESPONSIBILITIES
Managing clients
**Goal**: maintain 90+% client retention rate
- Being the primary point of contact for our clients
- Creating and updating client projects on Notion
- Receiving and replying to emails and Notion updates from clients
- Updating clients on completed tasks via Notion and Gmail
- Recording Loom videos, where necessary, to provide updates for complex tasks
- Organising and leading 1:1 fortnightly check-in calls with clients
- Recording meeting notes for all meetings
Managing team members
**Goal**: maintain 90+% team satisfaction rate (score based on anonymous surveys every month)
- Acting as the go-between team members and clients
- Receiving and replying to Notion updates, Slack messages, and emails from team members
- Recording Loom videos, where necessary, teaching team members how to do things
- Updating our task documentation for internal and client-facing task documents on Notion
- Managing workload for team members
- Being realistic in task assignment
- Prioritising tasks for team members and holding them accountability to deadlines
- Organising and leading 1:1 check-in calls with team members
- Two to three times per week
- Recording meeting notes for all meetings
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BENEFITS
- Work with highly-vetted sustainable (eco-friendly) brands doing good for our planet
- Shape the future of what will become the world's leading agency for sustainable brands
- Build your career at a rapidly-growing company
- Paid subscriptions: 1Password, Zoom, GSuite, Loom, Figma, Notion
- Stipend every quarter to purchase from our portfolio of brands
- Monthly team happy hour
Nº du projet : #30225517
À propos du projet
29 freelances font une offre moyenne de 21 $/heure pour ce travail
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Hi, I'm ready to start. You can check my profile. I have vast experience in e commerce and managing teams. Initiate chat so we can start. Thanks Faisal
Hello Shopify is one of my skills. I have rich experience in Shopify App and Frontend development. Let's discuss the project in detail. Thanks Dusko
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• Over 8+ years of experience in project/program management, and leading agile • Leading over 5-10 software engineers (cross-functional, and cross-cultural team) for banking, mobile-based, Global Repair Services (GRS), Plus
am vijay with 20 yrs experience in project management / Business analysis Can able to handle task effectively Kindly let me know scope of work
Hello, I am a qualified shopify dev and project manager. Very interested in your project. Want to talk in detail. Thanks. Bestm Nikita
