Fix an Apple App issue
$10-30 USD
Paiement à la livraison
Looking for someone with iTunes experience. I`ve been trying to get an app published on iTunes, but each time I send it in for review, it comes back REJECTED. I need someone to be able to solve these problems (know what to ask me for in order to solve these problems) and get this app finally published. Here`s what Apple sent me! If you have experience with this, it shouldn`t take you more than a few minutes to solve it.
From Apple
2. 1 Performance: App Completeness
Batch-Only
Guideline 2.1 - Information Needed
We have started the review of your app, but we are not able to continue because we cannot locate the in-app purchases within your app. Specifically, we are unable to locate the Auto-Renewable Subscription within your app.
Next Steps
To help us proceed with the review of your app, please reply to this message providing the steps for locating the in-app purchases in your app.
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Guideline 3.1.2 - In-App Purchase
We noticed that your metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, Section 3.8(b).
Your app's metadata did not include:
– Information about the auto-renewable nature of the subscription
– A link to the terms of use
– The length of the subscription
– A privacy policy in the Privacy Policy URL field of iTunes Connect
For your convenience, we've included Schedule 2, section 3.8(b) below.
You clearly and conspicuously disclose to users the following information regarding Your auto-renewing subscription:
– Title of publication or service
– Length of subscription (time period and/or content/services provided during each subscription period)
– Price of subscription, and price per unit if appropriate
– Payment will be charged to iTunes Account at confirmation of purchase
– Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
– Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
– Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
– Links to Your Privacy Policy and Terms of Use
– Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable
Next Steps
To resolve this issue, please revise your app or its metadata to include the missing information. Adding the above information to the StoreKit modal alert is not sufficient; the information must also be listed somewhere within the app itself, and it must be displayed clearly and conspicuously.
If the above information is in your app, please reply to this message in Resolution Center to provide details on where to locate it.
Nº du projet : #14518976
