Tech Support for Payroll Software Company
min 5000 $ USD
Paiement à la livraison
We only work with a company that has many employees in-house that we can select between. Must not be working from home or home office. When replying, please include your SkypeID so we may schedule a video conference and inspect your facilities.
We are a software developer based in California (United States) providing payroll software for over 17 years (payroll processing for over 20 years) looking for 2-3 dedicated, quick-learning individuals who will be responsible for:
1. Providing telephone support to our clients by helping with software installations and basic troubleshooting of software.
- Must have at least basic knowledge of Windows XP,Vista,7,8 environment as well as basic computer networking skills (mapping network drives and creating network shortcuts on the desktop, editing folder permissions on server, etc.)
2. Answering general questions about payroll software (pricing, software features, etc.) on our sales line and help customers install the demo version of the software. Connect to the user's desktop and guide them through the software and explain the features.
- Earn extra in sales commissions for bringing in new clients!
*** It is ok to have a slight accent (and expected), but it is EXTREMELY IMPORTANT that our support staff speak English well enough that our clients can easily understand what is being said ***
Knowledge in the following areas will increase salary / hourly pay:
Manually calculate and fill out 941, 940, w2 forms
Manually calculate and fill-out CA SUI, STWT type Tax forms
Multi-state tax knowledge a Plus
Manually calculate federal 941/940 and state Tax liabilities and due dates
EFTPS tax processing
E-filing of 941 and W2 forms
Vacation/ Sick Accrual methods
Tips against minimum wage
Garnishments - federal/state/ court
Worker's compensation
This is a long-term full time position with a Payroll Software company servicing Multi-State clients for the last 20 years.
Please respond with "ProPay" so we know you read this ad. Automated bids will be ignored.
For more info visit:
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Nº du projet : #5247555
À propos du projet
17 freelances font une offre moyenne de 10929 $ pour ce travail
Hi, We have established office and the sk yp is mithun.eclipse. Can you please tell me how many person you need initially such that I can estimate the monthly cost properly? Regards Mit
ProPay. 6 to 12 Month CTH applicants, prescreened, qualified, outsourced or in-house. Best of luck and warm regards, Tyler Maginnis, CTO, Turing Lace ResTEK. I.T. Staffing - ORM - Software Development. Native English o Plus
Hello I sent you an email yesterday from spjamesvelezatgmaildotcom to offer you an offshore support team. I am sorry if reaching you directly via email was not welcomed. Our team has great experience working in Plus
Dear paysoft , Kindly try me to support your business. I am software developer and student, your contribution will help me in my career and education. I have experience in customer support. Kindly consider my proposal Plus