Hi We are service provider to different customer needs. One of my client needs inbound and outbound call center set up along with IVR, call recording and monitiring functionality(customer feedback system).
...Endpoint License (E-Delivery Smart) 9 24 CON-ECMU-SRSTGTEP SWSS UPGRADES Cisco SRST-1 SRST Endpoint License 9 25 CUE-IVR Cisco Unity Express v9.x- IVR Session (E-Delivery Smart) 2 26 CON-ECMU-CUEIVRTB SWSS UPGRADES Cisco Unity Express (CUE) IVR Licens 2 27 SISR4300UK9-316S Cisco ISR 4300 Series IOS XE Universal 1 28 NIM-4FXO 4-port Network Interface Module
...your lowest & best quote by remote access for the below requirement OVERVIEW I have to shift my existing asterisk vicidial server files ( my dial plans, modules , database ,IVR , custom code on the server, user details, ALL CONFIGURATIONS. etc ) to a better hardware /server with Xeon processor 3.2 GHz.& 16GB RAM NEW VICIDIAL server details & its configuration
We need a Business Call Center with CRM for Inbound, Outbound and IPPABX + INBOUND Hosted IVR ACD Skill-based routing skills Priority routing Time-based routing Queue monitoring Barge-in & call monitoring Real-time dashboard & analytics Call recording Multi-channel communication CRM + OUTBOUND Preview dialer Predictive dialer Progressive dialer IVR