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@zelthan
Membre depuis le 23 juillet 2012
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zelthan

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I'm a hardworking single mother working in a BPO company for more than 2 years now. I've been with different accounts like travel and hospitality and now I'm working for a well known third party Background Verification Company servicing all major companies in US.I also have knowledge on GDS (Programming languages) that all airlines are using. I'm fast learner and a master on multi-tasking.
$8 USD/hr
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Portfolio

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Expérience

ACS/CCS

Aug 2011

- Assist applicants on Online Background Request Form. - Call applicants to advised pending documents and information to expedite the verification. - Provides status and explanation of the result of applicants background Check.

Verifier/Researcher

Jan 2011 - Aug 2011 (7 months)

- does research for phone numbers and posisble contact information of applicants previous company. - call companies to verify applicants employment, education and professional references. - call applicants personal reference - verify drug testing result of applicants and accident record. - submit completed report in a timely manner.

Travel Specialist

Apr 2010 - Jan 2011 (9 months)

- book flights, hotel reservation, car reservation and events for customers. - process cancellation and exchange of tickets. - process refunds of cancelled reservation. - call hotels, airlines and car companies for resolution on special customer request.

Éducation

Some College

2007 - 2008 (1 year)

Qualifications

Universal Agent (2010)

Aegis PeopleSupport

- Training on GDS System( Worldspan, Apollo, Shares, Deltamatic and Sabre). - Exchange, Cancellation and Refund Processing of Domestic Reservation.

Advance Exchange (2010)

Aegis PeopleSupport

- Enhance GDS System (Worldspan, Apollo, Shares, Deltamatic and Sabre). - Exchange, Cancellation and Refund Processing of Worldwide Reservation.

Top 2 Quality (HireRight) (2011)

Aegis PeopleSupport

- awarded Top 2 in Quality of work overall LOB for the month of July.

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