yourofficegenie

A professional Virtual PA offering a comprehensive range of business support and administration services to organisations and individuals across the UK. Laura has enjoyed a portfolio career spanning business administration, complementary therapies and care management. She now concentrates on providing Virtual PA support to a wide range of businesses to enable them to focus their efforts on growing the business, developing customer relations and improving profitability. Laura is quickly able to gain a sound understanding of a business and add value by dealing confidently on their behalf. She has extensive experience in the co-ordination, planning and support of daily operational and administrative functions and has excellent organisational, report writing, people and time management skills. Laura has experience of completing research, information management, marketing and business development initiatives. She is adept at developing and maintaining detailed administrative and procedural processes which improve accuracy and efficiency, and help achieve organisational objectives. She is highly focused and results-orientated and is able to identify goals and priorities and resolve issues. Laura is a self starter with a proven track record of setting up and running a range of businesses which has given her the ability to handle a wide variety of situations, use her initiative and think on her feet. As a Virtual PA, she can provide whatever level of service an organisation requires without the costs and responsibilities of employing a permanent member of staff. Specialist Skills • Business and office administration: diary management; business correspondence; transcription service; travel arrangements • Executive level support • IT: all major word processing packages including Word, Mac and Lotus; spreadsheets and reports; database creation and management; audio typing • Telephone answering and reception • Research and information management • Marketing and business development: mail shots; email marketing; social networking • Development of processes and procedures • Project and event management • General bookkeeping, invoicing and credit control • Recruitment, HR administration and training • Lifestyle management: bill payments; leisure & holiday arrangements; gift purchasing