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EXPLORE
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$4 USD / Hour
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Philippines (12:47 PM)
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Joined on May 14, 2006
$4 USD / Hour
・
Experienced virtual assistant with +4 years experience working at home. With tons of experience in customer service, web research, data entry, and e-commerce. Started working as a customer service representative since 2008 and worked with banks like HSBC and Barclaycard. Want to apply my experience to fill the position as your virtual assistant. With knowledge in PC troubleshooting and I have a backup computer and backup internet connection to avoid downtimes. No unexcused absences since I started working from home.
No reviews to see here!
Experience
Virtual Assistant
Feb, 2016 - Present
•
9 years, 9 months
20Four7VA
Feb, 2016 - Present
•
9 years, 9 months
o Provides customer service, making follow ups for customers who left voicemails and replying to emails. o Updates client’s calendar after setting up appointments. o Assists clients with business related research tasks o Assists clients in Adding products for sale in Amazon/eBay/Walmart and repricer from a list given by client. o Virtual Receptionist for clients o Data Entry o Uploading expenses receipts to QuickBooks o Sourcing products/online arbitrage
Feb, 2016 - Present
•
9 years, 9 months
Telemarketer - Auto Insurance
Dec, 2013 - Nov, 2014
•
11 months
Operations Department (US Voice - Home-based)
Dec, 2013 - Nov, 2014
•
11 months
o Make cold calls to potential customers keeping in mind the Do Not Disturb list o Set qualified sales appointments for sales personnel to follow up on o Pleasant phone voice and good customer service helped me meet or exceed all company quotas. o Focus on customers to build trust and resolve problems
Dec, 2013 - Nov, 2014
•
11 months
Customer Account Manager / Customer Service / Lost and Stolen Card Advisor
Apr, 2012 - Nov, 2013
•
1 year, 7 months
FirstSource Solutions Ltd. (Barclaycard)
Apr, 2012 - Nov, 2013
•
1 year, 7 months
o Provides and explains specific account information, e.g. interest charge, additional fees, etc. Taking payments for the account. o Blocks customers account when reported as lost or stolen. o Discuss possible sale of optional products. o Ensures that any forms of dissatisfaction are logged on customers account and resolve it on first point of contact, if not possible, escalate to supervisor or to a different department. o Other related tasks as assigned by supervisor.
Apr, 2012 - Nov, 2013
•
1 year, 7 months
Education
University of Perpetual Help System DALTA
2003 - 2010
•
7 years
Bachelor of Science in Nursing
Philippines
2003 - 2010
•
7 years
Certifications
F
Foundation vWorker Member
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