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Éléments du portfolio
Customer Service AdvisorMar 2011 - Apr 2011 (1 month)
Answering inbound calls. Dealing with customer queries. Completing tasks. Using various computer programs. Building up knowledge of banking products & procedures. Working towards various targets. Selling banking products & services.
Sales AssistantSep 2010 - Dec 2010 (3 months)
Dealing with product related questions from the public. Working towards & exceeding targets. Ensuring general tidiness of the store. Answering the telephone & operating tills. Building up product knowledge (laptops, tvs, home appliances).
Volunteer BefrienderJan 2010 - Oct 2011 (1 year)
Taking out a young person on the Autism Spectrum. Spending time completing various activities. Building up their confidence in different areas. Building a relationship with the young person. Developing knowledge of the Autism Spectrum & how to deal with it.
Sales AssistantApr 2008 - Aug 2010 (2 years)
Dealing with enquiries and/or complaints from members of the public. Working towards & exceeding targets. Replenishing stock, operating tills. Ensuring general tidiness of the store. Answering the telephone. Undertaking minor repairs on watches and jewellery. Developing in depth product knowledge (watches, jewellery, collectibles).
Bsc (Hons)2007 - 2010 (3 years)
Higher National Certificate2011 - 2012 (1 year)
Higher National Certificates & Standard Grades2002 - 2007 (5 years)
First Steps to Youth workNorth Lanarkshire Council
Certificate that allows me to volunteer as a youth worker.
Have fashion column on andrewjbradley.co.uk. Contribute to this on a regular basis.