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EXPLORE
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$20 USD / Hour
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Sri Lanka (7:46 AM)
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Joined on December 22, 2010
$20 USD / Hour
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Site Reliability Engineer, Certified AWS Solution Architect - Associate, Redhat Certified System Engineer/Administrator, ITIL 4 certified professional, and Datadog expert with more than 9 years of experience in Technology Operations, Process Improvements, Process Automation, Scripting, API Integrations, Database Integrations, and Cloud. Worked with many foreign and international Clients. Proficient in Ansible, AWS, Terraform, Python, SQL, Tableau, DataDog, and RedHat Linux. Capable of handling multiple priorities and meeting tight deadlines without compromising quality.
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Experience
Sysco LABS – Sri Lanka
Aug, 2019 - Present
•
6 years, 10 months
Senior Site Reliability Engineer
Aug, 2021 - Present
•
4 years, 10 months
Providing L2 – L3 Support for Wearable and Mobile Technology Platforms Building solutions to proactively monitor issues and resolve issues Scripting using python (Lambda) Integrations with Amazon SQS, API Gateway, or any other AWS Services. Providing scripting solutions for DB Integrations (Amazon Redshift, MySQL, MSSQL, PostgreSQL) Datadog monitoring integration Research implementing the CICD pipeline (Apache, Jenkins, Ansible, and Git.) API integrations with AirWatch
Senior Operations Engineer
Sep, 2020 - Aug, 2021
•
11 months, 1 day
Share the Incident knowledge with the team and update them in Jira confluence. Involved in Project improvements and Process Automations within the Team. Developing Tableau reports according to the business needs. Developing SQL Queries from various databases to cater to the report requirements. Share the Tableau Development, SQL Knowledge, or any technical knowledge with the team so the workload can delegate to other team members.
Operations Engineer
Aug, 2019 - Sep, 2020
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1 year, 1 month
Involved in project transition from a third-party vendor. Working with the onshore team to handle the incidents. Documenting the processes and Incident indexes for future references. R&D on new technologies that can improve the current process and implement the project. Actively working and supporting adhering the team to the ITSM process.
Aug, 2019 - Present
•
6 years, 10 months
Engineer Technology Services
May, 2019 - Aug, 2019
•
3 months
Unicorn Solutions Private Limited – Sri Lanka
May, 2019 - Aug, 2019
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3 months
Provide L1/L2 support to Debt Collection Application (CrediCare – Norway) Proactively monitor logs/services and take necessary actions. Fix data level issues in MSSQL Databases and fix issues in SSIS Packages and Stored Procedures Research the processes which can be Automated and Document them for implementing the solution.
May, 2019 - Aug, 2019
•
3 months
Virtusa Private Limited – Sri Lanka
Oct, 2016 - May, 2019
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2 years, 7 months
Engineer Infrastructure Operations
Oct, 2017 - May, 2019
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1 year, 7 months
Web application Automation using UiPath and Windows GUI automation using AutoIt Data scrape / SOAP Request failure resend automation using Python. Proactively monitor ongoing issues, escalate to relevant teams, or take necessary actions. Implement New / Modify Automations to Proactively Monitor and fix issues. Closely work with Development, WebLogic, Linux, or any Internal / External Teams until the issue resolved Do the Database, Application, and Web Service Level Analysis and provide fixes.
Associate Engineer Technology Services
Oct, 2016 - Oct, 2017
•
1 year
Providing L1/L2 Support to Virtusa internal applications [Oracle EBS] using ServiceNow. Provide on-call assistance, support, and remote troubleshooting to local and overseas clients. Handling of all tasks, maintenance, and change requests for the Project & Resource Management Module in Oracle EBS. Providing solutions / Data Fixes for issues that occurred in customized forms of Oracle applications. Worked on implementing Automation Robot Scripts to proactively monitor issues.
Oct, 2016 - May, 2019
•
2 years, 7 months
Education
University College Dublin
2013 - 2015
•
2 years
Bachelor Of Computer Science
Ireland
2013 - 2015
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2 years
National School of Business Management
2012 - 2013
•
1 year
Higher Diploma in Computer-Based Information Systems
Sri Lanka
2012 - 2013
•
1 year
National School of Business Management
2011 - 2012
•
1 year
Diploma in Computer System Design
Sri Lanka
2011 - 2012
•
1 year
Qualifications
AWS Certified Solutions Architect – Associate
2024
AWS
Earners of this certification have a comprehensive understanding of AWS services and technologies. They demonstrated the ability to build secure and robust solutions using architectural design principles based on customer requirements. Badge owners are able to strategically design well-architected distributed systems that are scalable, resilient, efficient, and fault-tolerant.
2024
ITIL 4 ® Foundation
2021
AXELOS
ITIL® 4 Foundation demonstrates this individual understands the key concepts of IT and digital service delivery including the key concepts, guiding principles and practices of ITIL® 4 for service management. They have a fundamental understanding of the modern organisation’s end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. They have an awareness of how cultural or behavioural principles benefits the wider organisation.
2021
Red Hat Certified Engineer
2022
Redhat
Understand the core components of Ansible Install and configure an Ansible control node Configure Ansible-managed nodes Script administration tasks Create Ansible plays and playbooks Work with roles Use advanced Ansible features
2022
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