Nguyen P.

I am a skilled Customer Service Representative with substantial experience in the implementation and management of customer service operations and business strategies. During the last 10 years, I have been providing customer service for US companies. They are specialized in selling high-tech or handmade products to American consumers over the Internet (eBay, Amazon, Bonanza, Etsy). The extent of my knowledge is significant and covers a broad range of administrative and technical skills in several key areas including managing a group of 5 staffs, product specifications, database applications, researching, suggesting the selling price, creating listings and handling emails from customers daily. I hope that I can use my experiences for freelance tasks.