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@talitamoraespt
Membre depuis le 30 septembre 2019
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talitamoraespt

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Specialist in customer service and sales, approximately 16 years. Customer support, customer service, sales management and retention. I speak English, Spanish (Fluent) and Portuguese (Native). I worked with customer service in small and large companies. My goal is to be recognized professionally in freelancer work, so I commit 100% of my time, dedication, creativity, dynamics, resilience and hard work to generate success for my employers! best regards Talita Moraes
$15 USD/hr
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Expérience

Customer Service /Digital Marketing (LIsbon Portugal) (China)

Aug 2016 - Jan 2019 (2 years)

Hair Extensions Company - Sales Manager / Customer Service / Retention Customer Acquistion / Digital Marketing - Portugal / South America / Mexico / Spain / Africa This is a Chinese company, during the work period I work for 3 months in China English/ Spanish/ Portuguese languages

Customer Service / Digital Marketing

Jul 2015 - Jul 2016 (1 year)

- Strategist AdWords accounts. - Customer service for North America, South America and Mexico. - Digital marketing, positioning, first page strategies, conversions, optimization of keywords and campaigns, creation of new campaigns. Spanish and English languages At Google, I joined the digital world, where I unified my business, customer and sales experience with the Googler world! Optimized adwords campaigns for small businesses.

VIRTUAL ASSISTANT/Telemarketing/Sales

Feb 2011 - Feb 2015 (4 years)

- Assistance to passengers and travel agencies, check-in. - Refund, alterations, sale of tickets. - Amadeus system - Sales Manager By e-mail, chat and phone in Spanish and English languages. At Iberia, Aero Lineas served passengers, such as ticket purchase, flight changes, refund, check in, and other operations related to on-board services and passengers VIP.(IberiaORO)

Telemarketing/Sales

Apr 2007 - Dec 2010 (3 years)

I was doing customer acquisition to sell leads to customer companies interested in telecommunication products, After the sale we made the final customer service to close the proposal For example, the Central Ofiicce company was doing the business customer, selling the lead and then serving the final client of the business client with the respective service

Telemarketing/Customer Service/Sales

Feb 2006 - Feb 2007 (1 year)

Care to special patients. Diagnosed with HIV, Cancer and Hepatitis. Sale of medicines

Éducation

Business Administration

2006 - 2010 (4 years)

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