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Need a sales warrior to close digital marketing solution
“Sutania far exceeded my expectations. I hired her to handle sales for my digital marketing services. She was very professional, well-spoken and knowledgeable. What most impressed was her proactiveness and how she offered and contributed her own sales tactics and strategy to help the business grow. She's a very quick learner, as I asked her to utilize my sales software and she was able to use very quickly. I look forward to doing business with Sutania again and highly recommend her services.”Charles L. hier
Supervisor (Sales and Customer Service Departments)Apr 2015 - Jan 2018 (2 years)
Selling SEO and Internet Marketing from which sales success over 2 years resulted in promotion to supervisor then to manager of Customer Service team as well. Responsibilities included managing in-house teams of 5 and 20 respectively plus 7 freelance reps. Managing KPI's, creating and managing fun competitions and regular work protocols to ensure KPI's are exceeded. Creating policies that ensure Clients' demands are met. Creating reports and presentations for training and client meetings.
Inside Sales ExecutiveMar 2015 - Dec 2015 (9 months)
Responsibilities included: Making and maintaining business connections with top level employees in fortune 500 companies. Qualifying then selling target professionals seats to professional training or development conferences in niche industries. Researching different industries and key professionals within.
Freelance Sales RepresentativeFeb 2015 - Jan 2016 (11 months)
Doing online sales of Internet Marketing for a google certified company. Making 5-8 appointments per day with 4-11 sales per week.
Customer Service Chat RepresentativeMar 2013 - Apr 2014 (1 year)
Responsibilities include: Providing fast efficient customer friendly responses to billing and product inquiry and concerns as well to provide technical support via chat.
Sales, Customer Service Representative and Nesting coachAug 2010 - Aug 2014 (4 years)
Responsibilities included: Providing information as well as an efficient and professional response to customer queries in order to maintain satisfaction with a product. To do telesales, selling medical supplies and promotions as well as assisting new agents learning projects. Also to test and map the progress of new campaigns. Doing lead generation for companies in the health industry.
Pre-Law Associate Degree2018 - 2018 (1 month)
US English Level 190%
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