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SR MANAGEMENT , HOSPITALITYOct 2012 - Apr 2014 (1 year)
Key Responsibilities: As Housekeeping In charge I have to look after housekeeping of the entire hospital, maintain inventory of housekeeping materials, look after cost control and responsible for giving order of monthly materials needed for housekeeping,have to look after Municipality and Police Station, linen and ward boys and other departments whenever needed.
Technical Advisor for HP Laptops.Apr 2011 - Jan 2012 (9 months)
Have to giveTechnical Support by online as well as voice supports to US clients using HP Laptops.
Business Development.Dec 2008 - Nov 2010 (1 year)
Have to look after entire Business Development in IT & Computers field as well as have to contact US & UK clients over phone and Skype to get business.
Customer care executive : Inbound callsSep 2006 - Oct 2006 (1 month)
BPO Industry. NRI Process.
Customer Care ExecutiveAug 2004 - Sep 2006 (2 years)
BPO Industry, Dish tv & startek Global for US Clients.
Product SpecialistFeb 1997 - Dec 2004 (7 years)
Have to be in live OT to assist doctors and make them aware of how to use the products of my company and then sell it to them as it is an US Company.
BA1995 - 1997 (2 years)
Management (1997)Indian Institute of Planning and Management, New Delhi
Completed 3 Years Integrated Program in Planning and Management with specialization in (Marketing) , from Indian Institute of Planning & Management, New Delhi, with projects at Tata Tea Ltd & Nicco Corporation.
Diploma in Computers. (2000)Brainware
Completed certified course from Brain ware Computer Academy in MS Office, DOS & Windows.
Certification in Call center Training course (2004)George ITeS
Completed Call Center Training from George ITES. Course Modules include Customer care, Telemarketing Skills, Call Center Concept, Listening Skills, and Telephone Handling Skills & Communicative English
Certified course in Hardware , Software and Networking (2000)North Point Computer Academy.
Certified course in Hardware , Software and Networking