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@sourav59
Drapeau de India Kolkata, India
Membre depuis le 25 août 2015
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sourav59

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Watch me live at: [login to view URL] Sourav Chatterjee, Cell- 09830263358.E-mail : Career objective: Seeking a position to utilize my interpersonal and management skills in a reputed way for my growth. Committed to excel in my work, innovative and passionate to achieve results that exceed expectations and desire to work in crunch time lines that bring out the best in me. It also entails a lot of learning in the processAcademic Qualifications:Degree BA NBU NORTH BENGAL UNIVERSITY. WESTBENGAL:1997, 10+2,Higher Azad College KOLKATA:1994,Schooling:I.C.S.E,’s College KOLKATA: Qualifications: Completed Management: from Indian Institute of Planning & Management, New Delhi, with projects at Tata Tea Ltd & Nicco Skills:Completed certified course from Brain ware Computer Academy in MS Office, DOS Internet & Windows. Completed Call Center with various industries at various Management Levels.
$5 USD/hr
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Expérience

SR MANAGEMENT , HOSPITALITY

Oct 2012 - Apr 2014 (1 year)

Key Responsibilities: As Housekeeping In charge I have to look after housekeeping of the entire hospital, maintain inventory of housekeeping materials, look after cost control and responsible for giving order of monthly materials needed for housekeeping,have to look after Municipality and Police Station, linen and ward boys and other departments whenever needed.

Technical Advisor for HP Laptops.

Apr 2011 - Jan 2012 (9 months)

Have to giveTechnical Support by online as well as voice supports to US clients using HP Laptops.

Business Development.

Dec 2008 - Nov 2010 (1 year)

Have to look after entire Business Development in IT & Computers field as well as have to contact US & UK clients over phone and Skype to get business.

Customer care executive : Inbound calls

Sep 2006 - Oct 2006 (1 month)

BPO Industry. NRI Process.

Customer Care Executive

Aug 2004 - Sep 2006 (2 years)

BPO Industry, Dish tv & startek Global for US Clients.

Product Specialist

Feb 1997 - Dec 2004 (7 years)

Have to be in live OT to assist doctors and make them aware of how to use the products of my company and then sell it to them as it is an US Company.

Éducation

BA

1995 - 1997 (2 years)

Qualifications

Management (1997)

Indian Institute of Planning and Management, New Delhi

Completed 3 Years Integrated Program in Planning and Management with specialization in (Marketing) , from Indian Institute of Planning & Management, New Delhi, with projects at Tata Tea Ltd & Nicco Corporation.

Diploma in Computers. (2000)

Brainware

Completed certified course from Brain ware Computer Academy in MS Office, DOS & Windows.

Certification in Call center Training course (2004)

George ITeS

Completed Call Center Training from George ITES. Course Modules include Customer care, Telemarketing Skills, Call Center Concept, Listening Skills, and Telephone Handling Skills & Communicative English

Certified course in Hardware , Software and Networking (2000)

North Point Computer Academy.

Certified course in Hardware , Software and Networking

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