somearabguy

Education Northern Illinois University, DeKalb, IL, Bachelor of Science in Psychology, December 2003 Kishwaukee College, Malta, IL, Associate of Science, August 2001 MacMurray College, Jacksonville, IL, Certificate in Computer Technology, July 1998 Experience Social Science Research Specialist, Public Opinion Laboratory, Northern Illinois University, DeKalb, IL November 2003 – Present Test alpha and beta survey software against both test data and live sample validation parameters Prepare and assemble informational material for mailing to potential community survey respondents Collect health data from Illinois residents via telephone surveys for the Illinois Department of Public Health and Centers for Disease Control and Prevention Behavioral Risk Factor Surveillance System Observe research interviewers to evaluate performance and offer constructive feedback for quality assurance Data Center Operations Contractor, Remedy Intelligent Staffing, Aurora, IL October 2007 – February 2008 Coordinated H&R Block, Waste Management, Kemper, and Caremark project management check requests Backed up AS400, UNIX, and Windows servers and prepared tapes for offsite shipping to ensure data integrity Prepared and assembled print orders for delivery to production managers and reprocessed damaged pieces Monitored UNIX, MVS, and PC processes and performed escalation procedures as necessary during operation Undergraduate Research Apprentice, Psychology Department, Northern Illinois University, DeKalb, IL June 2003 – October 2003 Researched and documented non-verbal human behavior coding methods from professional trade journals Delineated appropriate research methodology to investigate the accuracy of emerging social anxiety theories Trained psychology laboratory personnel to effectively perform information system and research protocols Created technical handbook for researchers to perform VHS to VCD migration using Adobe Premiere Assistant Web Developer, Human Resource Services, Northern Illinois University, DeKalb, IL February 2002 – May 2003 Designed and posted mission critical forms for end-user download, completion, and printing over the internet Optimized digital images of staff for the web using Photoshop and maintained online contact information Upgraded and maintained PC hardware, software, networking, and peripherals for all employee workstations Archived over 10,000 pages of legacy applicant and employee information from hardcopy to .pdf format Computer Support Technician, Computer Services Department, Kishwaukee College, Malta, IL January 2001 – October 2001 Setup and installed workstation hardware, software, networking, and peripherals for laboratories and offices Secured laboratories, software, and hardware using appropriate security measures and antivirus software Assisted faculty and students with daily computing issues and repaired malfunctioning hardware and software Replicated 100+ workstation operating systems and software for students using hard disk cloning devices Computer Skills .NET ASP Adobe Photoshop PageMaker Visual Basic C SQL Pascal Lotus Notes Microsoft Access SAP Adobe Premiere Adobe ImageReady MS Office Suite Dreamweaver