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Swarup E.

@silvester21

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A dynamic, team spirited and performance oriented driven professional with a blend of leadership, bu

$50 USD / Hour

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India (10:14 AM)

Joined on June 30, 2008

$50 USD / Hour

More than 11 years of experience in management, systems integration and development, operations and delivery, mobilization and consulting. I've worked with planning, implementation and operations of information technology, also have had responsibilities of the technology infrastructure of the organization which provides IT services, in addition I have been involved with planning, directing, and coordinating all activities associated with creating/acquiring/implementing software business solutions across multiple functional areas of the organization.

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Experience

Technology and Delivery Lead

Jan, 2014 - Present

11 years, 10 months

SilverEdCo Services Pvt. Ltd.

Jan, 2014 - Present

11 years, 10 months

To lead the planning, implementation and operation of information technology to enable the achievement of the organization business objectives. Responsible for the effective design, development, implementation and operation of information technology products, services and support with additional tasks.

Jan, 2014 - Present

11 years, 10 months

IT Operations Manager/Consultant

Mar, 2004 - Sep, 2013

9 years, 6 months

Accenture Services Pvt. Ltd.

Mar, 2004 - Sep, 2013

9 years, 6 months

Responsible of the technology infrastructure of the organization which provides IT services such as network and servers, enterprise applications, data integrity and information security including backups, help-desk to support the business in meeting its objectives. Planning, directing, and coordinating all activities associated with creating/acquiring/implementing software business solutions across multiple functional areas of the organization. Prioritize and allocate projects, products, and resources with the assistance of architects and managers. Planning, initiating, and managing information technology (IT) projects. It also consists of leading and guiding the work of technical staff, serving as liaison between business and technical aspects of projects,planning project stages and assessing business implications for each stage, and monitoring progress to assure deadlines, standards, and cost targets are met. Researching, testing and supporting operating systems-level software. It also consists of setting operational specifications and formulating and analyzing software requirements. Analyzing the computerized system needs of an organization and engineering a business solution supported by data processing systems. Duties and responsibilities include analyzing user requirements, procedures, and problems to automate or improve existing systems.

Mar, 2004 - Sep, 2013

9 years, 6 months

Qualifications

ITIL 2011 Foundation

2013

Accenture Services Pvt. Ltd.

ITIL, formerly known as the Information Technology Infrastructure Library, is a set of practices for ITSM that focuses on aligning IT services with the needs of business. In its current form known as ITIL 2011 edition, ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

2013

Publications

Payroll

SilverEdCo Services Pvt. Ltd.

Payroll is one of the most vital activities for a company. An employee’s salary is his/her single largest connect to an organisation and at the foundation of employee motivation/success. Payroll information is critical and highly sensitive. Any seasoned HR or admin person knows that it can make or break an employee’s relation with his employer.

Leadership Development

SilverEdCo Services Pvt. Ltd.

Leadership Development allows you to step back from day-to-day responsibilities, reassess your value to the company, and develop a broader perspective on your leadership capacity. By gaining a deeper understanding of core business functions, you will improve your decision-making skills and learn how to lead cross-functional initiatives in today's shifting global markets. Through a personal case study and professional one-on-one coaching, you will emerge with a personal action plan for addressing the key ch

Talent Strategy & Planning

SilverEdCo Services Pvt. Ltd.

Focus on clarifying organizational priorities and goals as the basis for evaluating the knowledge and capabilities needed in the workplace.

Certifications

US English - Level 1

US English

Verifications

Registered Users

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