sigmatchnlgs

SIGMA TECHNOLOGIES PROFILE About Us: Based in Hyderabad, India, Sigma Technologies is a leading Business Process Outsourcing services company – integrating the best in human resources and technology expertise to serve corporate giants. Founded in 2006 by a group of professionals, the company’s quest for excellence started from a small accommodation with small team-size. Today our service framework has rapidly expanded to accommodate 50 full-time employees working with a single goal of achieving Business Success for our valued clients. Vision: At Sigma Technologies, we believe in lifting our services and surpassing our capabilities every time our clients entrust us with mission-critical projects. We handle changes proactively and develop skills and strategies to meet the challenges of a volatile outsourcing market. To lead the BPO & KPO markets with the focus on successful business process re-engineering and management. Why Sigma Technologies? As Outsourcing Business today is all about operational improvements, quality enhancements, and cost advantages, we at Sigma Technologies take the greatest care to ensure that our solutions are delivered on time, within budget, and tailored to your custom requirements while impeccable quality standards are maintained and continuous improvements are targeted to effect cost savings & sustainable business growth. What We Do? Sigma Technologies, a leading Business Process Outsourcing (BPO) company bringing together the best in professional expertise and the latest in technology innovation to deliver great-value services across diverse industry verticals. Our end-to-end, well integrated service offerings address the mission-critical requirements of major industry segments such as BPO, KPO, Medical Transcription, Data Entry, Data Processing, Document Management and Human resources. Our company constantly endeavors to enhance its expertise through continuous improvement in quality standards, unprecedented customer focus, and unparalleled real-time transparency. Our Clients: Our clients have focused on their core operations. In doing so, they have consistently moved up the value chain. These global enterprises have thoroughly recognized the value in partnering with us. We have, in turn, helped them use Outsourcing as a powerful business strategy to free up resources, boost efficiency & performance, and increase overall profitability. Compliances: To track compliance issues, security of information and provide feedback to our agents and improve the customer service experience for your customers on a regular basis we need to have authentic and extremely clear data. • We have the provision of 100% call recording and retrieval. This allows us to track each and every call that each and every agent makes or receives. • Conduct analysis based on intelligent tagging. • Provides the ability to data mine. • Improves responsiveness to customer escalations. • It can be used as a powerful training and remediation tool. • Monitor and manage compliance and agent activity. Work Excellence: Sigma Technologies endeavors to attract and retain the best talent in the industry through its rich HR practices and world-class facilities. We seek to establish a work culture that fosters excellence, constant learning and team spirit. Sigma Technologies is an employee-friendly workplace with a fun-filled environment where our team members look forward to each exciting and enjoyable day at work. DIRECTOR: Mr. MOHD JAWEED Email: Skype: sigmatchnlgs