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EXPLORE
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$3 USD / Hour
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Bangladesh (6:17 AM)
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Joined on February 3, 2009
$3 USD / Hour
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Human Resource specialist, with indepth knowledge in compensation management, recruitment, performance management, and HR planning & Policy. Working experience include data entry expertise. Brainbench certified in 10-Key, Alphanumeric, & Numeric tests.
No reviews to see here!
Experience
Grameenphone
Dec, 2008 - Present
•
17 years, 7 months
Telecommunication
Dec, 2008 - Present
•
17 years, 7 months
-Provide one-stop quality Customer Service over phone to ensure positive customer experience. -Proactively aware/inform customers regarding our products/service -Sale through inbound and outbound contacts. -Capture customer insights and escalate critical issues / complaints and provide timely feedback -Maintain targeted KPI on a regular basis -Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition. In this way enhance Grameenphone
Dec, 2008 - Present
•
17 years, 7 months
Education
United International University
2008 - 2011
•
3 years
MBA
Bangladesh
2008 - 2011
•
3 years
BBA
2002 - 2007
•
5 years
Bangladesh
2002 - 2007
•
5 years
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