1. “MANAGER” “Sree Sastha Enterprises”, daily operations in “finance collections, loans and funds raising” from 15/06/2013 to till now. 2. Worked with “Sutherland Global Services”, Chennai as Senior Specialist Operations From: 17/01/2005 till 12/04/2013. 8 Years and 03 months of extensive experience in ITES practicing… Productivity Management, Team, Incident , MIS, Queue, Real Time Resource Management, SLA, AHT, People & Performance, Abandoned calls, Break Adherence & Management, Scheduling Off Call Activities, ITIL V3 Foundation certified. Inbound Technical call handling for HP Desktop. Work force planning & Contact center operations. Work with agents to ensure they provide services as per SLA 3. 4 years of rich experience in Hospitality industry prior to BPO experience
About Me
I am ready to start work on your Blog and Business Analysis jobs. I have earned a huge experience in Hospitality, BPO, Call Center, Business plans and Anslysis, Entrepreneur etc. I would like to share my knowledge.
$ 4 USD/hr
NEW FREELANCER!
