Sharry D.

 Provision of administrative, creative, reporting or technical services to businesses.  Payment and invoice administration  Social media management  Website, CRM and database management  Email marketing handling  Audio, video and image editing

- Implements, communicates and maintains a quality plan to bring the company's quality systems and policies - Interacts with the Production team to keep product accuracy and quality - Monitors, responds and distributes incoming client communications - Counter checks daily sales reports sent to the client - Overlooks quality analysts to ensure maximum work output - Creates and maintains documentation procedures - Identifies relevant quality-related training needs 

- Prepares and edits correspondences, communications, presentations and other documents - Conducts research, assembles and analyses data - Co-ordinates project-based work - Reviews operating practices and implements improvements where it is deemed necessary - Supervises, coaches and trains lower level staff - Files and retrieves documents and reference materials - Designs and maintains databases - Attends to clients phone calls and responds to emails received from clients and concerned party member